DEVELOPMENT OF JOB ENRICHMENT SCHEME FOR SECRETARY
ABSTRACT
As there are needs for more qualified secretaries in the labour market, and the scarcity of these grades of secretaries, it is necessary to train more secretaries. This paper reviews the scanty literature on the development of job enrichment scheme for secretaries in Nigerian National Petroleum Corporation.
A case study method of research was adopted with questionnaire form filled by managers and secretaries who are staff of this oil company, interviews were also conducted. Averages and percentages were used to analyze the data obtained from the questionnaire forms. It was found that the job of the secretaries is a vital one in these organizations to a great extent. (In varying degree) and, although the company were aware of these secretaries and their importance and are also making best use of their talents. It is recommended that, among other things, the companies should recognize these secretaries and improve on the existing development of job enrichment of schemes of secretarial staff in their organization.
It was also found that there were more qualified secretaries in some companies while some others lacked. These grades of secretaries. And some of these companies enrich their secretarial jobs which makes the job more challenging.
CHAPTER ONE
1.0 Introduction
The job of a secretary in the organization is a very important one. According to the Oxford Advanced Learners' Dictionary of English 1974, a secretary is defined as employee in an office who deals with correspondence, keeps, makes arrangement and appointment for a particular member of staff. Agrew et al in secretarial office practice define a secretary as the executive assistance or the junior partner of the executive. They went further to say that a secretary does not only transcribe rapidly a well panned dictation. In addition to routine work, the secretary also makes minutes of a meeting with no difficulty and takes telephone messages with accuracy and ease. She is also expected to compose letters, carry out research for and prepare materials for reports a well as act as a representative of the executive in attending to the public and the business colleagues in his absence.
From the foregoing definition, one can see that the secretary is the life wire of any organization as a junior partner of the executive or the executive assistant, she or he is placed in a special position of trust and responsibility thus she can handle the minor details that flood the office daily with little or no consultation with the employer hence the executive free decision. The secretary is always in constant contact with the public either by the telephone or by personal callers consequently, the secretary is more or less responsible for setting in tone of the office that is friendly and efficiently.
Secretarial position varies widely depending on the size of the organization, the number of workers employed, the nature of the business as well as the personal qualities. The position involves a widely variety of duties and responsibilities. In order to achieve the smooth and effective running of the office, the secretary must possess certain basic qualifications, undergo basic secretarial training as well as acquire some special personal qualities peculiar to secretaries. The secretarial job is not any job, for one to function effectively and efficiently are needs to possess certain basic qualifications and undergo basic secretarial studies either OND, HND, or ND, B.SC and other nice recognized certificates in the field. In addition to that, the secretary must develop the knowledge and understanding of the work involved as well as the proper planning of the day's work.
Another important aspect is the enrichment of the secretarial job. The war manpower commission (1944), said that the word “job” has many connotations which for the sake of clarity and exactness require careful definition. However, in order to arrive at a precise definition, certain additional terms must be defined formally.
A task exist whenever human effort must be exerted for a specific purpose. When sufficient tasks accumulate to justify them employment or A, a position has been created.
Thus, a position is an aggregate of duties, tasks and responsibilities requiring the service of one individual Consequently, the number of individuals employed by the organization.
The job of the secretary is a task, which she had to carry out. And because this job is a very lucrative work, it has to be enriched in order for it to work out effectively and efficiently. It was said that a good enrichment leads to better productivity, so the secretary needs a good environment like having modern types of machines and typewriters to work with it, nice office, well — equipped with it, nice office, well — equipped with nice pay and making her to know that she is somebody very important in the organization, than neglecting her, this will make her develop her more.
The secretary herself, as the first to see in the organization (departments) must possess certain attitudes which make her different from others. Neatly dressed, always in a good mood to receive the company's customers gently and courteous. Without all these attribute, a secretary cannot perform her job very well no matter the qualification she possesses.
The secretary position in the company needs to be recognized and enriched for the effective running of an organization.
1.1 Statement of the Problem
In spite of the increasing demand by organization on employers of labour to reassess traditional view as they effect human resources, its management, acquisition and development, some employers of labour are yet to believe that so long as the staff can be used to get money no need providing her with some necessary materials that will make the job of the employee enriched. In fact to them the enrichment of job is a waste of time and financial resources.
This belief has made some organization not to provide job enrichment schemes opportunities, which have resulted in some staff performing below expectation. The study examined development of job enrichment scheme for secretaries with a view to ascertaining whether or not there exists adequate job enrichment programme or schemes for secretarial staff in Nigerian National Petroleum Corporation.
1.2 Purpose of the Study
The purpose of the study is to look at the following:
- The ways in which secretaries job or the job of secretaries is being carried out in one of company, N.N.P.C.
- Whether the job of a secretary can lead to high productivity, when done well.
- To compare the schemes used in these companies and to find out with one is better and more develops.
- To examine the kind of secretaries being employed by this oil company whether trained or not.
- To recommend the type of secretaries suitable for the company, if they do not have qualified ones.
- Finally to see if secretarial job is being carried out in the same way by the companies.
1.3 Significance of the Study
The findings of this study should enable the Nigerian National Petroleum Corporation (N. N. P. C) and infact other organizations to appreciate the need for the development of job enrichment schemes for secretaries.
It should also assist the organizations on how to improve upon existing development and some other programmes by defining opportunity areas and also identifying resources which can be effectively utilized to make real a more viable development and enlargement programme for secretarial staffs.
1.4 Delimitation
The research work was limited to the development of job enrichment schemes for secretaries in Nigerian National Petroleum Corporation (N.N.P.C). The study shall not deal with cost benefits of any existing development of job enrichment schemes for secretaries and would not identify those who have benefited fully from these schemes.
1.5 Definition of Terms
Words and phrases used in relation to the study are defined below to enable the reader understand their precise meaning.
i. Oil Companies:
Refers to those companies that engage in oil exploration and marketing.
ii. Job:
Work, task, undertaking proceeding, employment, occupation. This is any work or task done by any individual for a living.
iii. Job enrichment:
It involves, including a planning task, a control task, or with a job which previously only involves operating tasks.
iv. Job evaluation:
Job evaluation is an analytic and systematic method of determining pay rates for jobs.
v. Development:
Refers to growth improvement, increase, expansion, or enlargement of anything. E.g, job, for its effective functioning.
vi. Scheme:
Refers to plan designing purpose, intention, objective, aims, prgramme, project etc. it refers to any programme or project that has been carried out or which is to be carried out.
vii. Secretary:
Refers to an employee in an office who deals with correspondences keeps records, makes arrangements and appointments for a particular number of staff.
viii. Enrichment:
Refers to enhancement, improvement, advancement, furtherance, betterment or beautification of any programme or thing.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
Development of Job Enrichment Scheme for Secretary (A Case Study of Nigeria National Petroleum Corporation Eleme Port Harcourt) can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
- 1.0 Introduction
- 1.1 Statement of the Problem
- 1.2 The Purpose of the Study
- 1.3 Significance of the Study
- 1.4 Delimitation
- 1.5 Definition of Terms
- 2.0 Literature Review
- 2.1 Job Enrichment
- 2.2 Job Evaluation & Job Description
- 2.3 Job Measurement & Satisfaction
- 2.4 Working Condition Under Automation
- 2.5 The Secretary and Working Environments
- 3.0 Methodology
- 3.1 The Research N Question
- 3.2 Instrument of Research
- 3.3 Method of Data Analysis
- 4.0 Analysis of Data
- 5.0 Conclusion and Recommendations
- 5.1 Conclusion
- 5.2 Recommendation
BIBLIOGRAPHY
APPENDIX
Disclaimer for Complete Material Utilization
The displayed research work titled "Development of Job Enrichment Scheme for Secretary" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
- 1.0 Introduction
- 1.1 Statement of the Problem
- 1.2 The Purpose of the Study
- 1.3 Significance of the Study
- 1.4 Delimitation
- 1.5 Definition of Terms
- 2.0 Literature Review
- 2.1 Job Enrichment
- 2.2 Job Evaluation & Job Description
- 2.3 Job Measurement & Satisfaction
- 2.4 Working Condition Under Automation
- 2.5 The Secretary and Working Environments
- 3.0 Methodology
- 3.1 The Research N Question
- 3.2 Instrument of Research
- 3.3 Method of Data Analysis
- 4.0 Analysis of Data
- 5.0 Conclusion and Recommendations
- 5.1 Conclusion
- 5.2 Recommendation
BIBLIOGRAPHY
APPENDIX
Disclaimer for Complete Material Utilization
The displayed research work titled "Development of Job Enrichment Scheme for Secretary" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can this topic “Online Voting (E-Voting) System for Federal College of Education Technical Omoku” be used for Computer Science Education Project?
Yes it can be utilized for research — E-voting refers to the option of using electronic means to vote in referendums and elections. E-Voting is an election system that allows a voter to record his or her secure and secret ballot electronically. The inefficiency of voting process in Nigeria has resulted in a lot of problems. These problems have continued to obstruct the peace of democracy in Nigeria because the choice of a capable candidate is not encouraged by the current system. The aim of the study is to examine the Design and Implementation of Electronic Voting System using Federal College of Education Technical Omoku as a case study. In achieving this aim, the following specific objectives were set out to design and develop a software platforms for …
Is the topic “An Examination of Leadership Style Adopted by Organization” recommended for Business Administration and Management (BAM) Project?
Yes it is highly recommended — This study is specifically aimed at examining the leadership style adopted by the organisation with the particular reference to College of Education Agbor and Delta State University Abraka, Delta State. In accomplishing this task the writing surveyed the opinion of leaders of the above organisation and got the necessary information about the style of leadership they adopt. The growth of their business compared with their leadership styled, communication system adopt by the leadership problems encountered by the leaders in performing their task, grievance and motivation as criteria for high employee commitments. The research method used to descriptive based on the information generated from primary and secondary data collection. However, observation showed that democratic style of leadership is preferable to other styles but situation …
Can the material for “An Assessment of the Effect of Family Structure and Motivation as Predictors of Student Academic Achievement” be used as a guide for Education Project?
Yes it can be used — This study focused on the effects of family structure and motivation as a prediction of students’ academic achievements of university of agriculture Makurdi. Benue state. It was a survey research design with four research questions guiding the study. The instrument used in data collection is questionnaire and it was validated by the supervisor and three (3) experts in the department of science education. Using random sampling 368 students were drawn from three colleges in the University of Agriculture Makurdi. Data analysis was done using the mean and standard deviation. The form of hypothesis formulated were tested at 0.05 level of significance. The result showed that there is a significant difference between the academic achievement of students from single parent family and …
Can this topic “The Effect of Federal Expenditure and Money Supply on the Rate of Unemployment (1989-2000)” be used for Banking and Finance (BF) Project?
Yes it can be utilized for research — This study is motivated by the fact that federal expenditure and money supply as a tool on the rate of unemployment. But to which extent, these instrument have contributed either to worsen the problem of unemployment or alleviate it. To investigate this problem, two hypotheses were formulated as follows. Ho: There is no relationship between money supply and unemployment. Hi: There is no relationship between federal expenditure and unemployment. In testing the hypothesis, secondary data was used and analyzed using regression and correlation analysis as well as student t-test. The following are summary of the major findings from the analysis carried out in the study. Federal expenditure and money supply contributed little to the reduction on the rate unemployment between (1980-2000). The package of National directorate …
Can the material for “The Role of Motivation of Teachers in Teaching of Biology” be used as a guide for Education Project?
Yes it can be used — The study determines the Role of Motivation of Teachers in Teaching of Biology. In achieving this aim, the following specific objectives were laid out as follows to: examine the impact of the motivation on teachers performance, find out whether the proper use of motivation techniques have a positive or negative effects on the performance of teachers, find out whether teachers in Delta State are presently satisfied with the condition of service, find out whether financial incentives improve workers performance more than non-financial incentives, examine the extent to which motivational determinants are in teaching profession whether the teacher in Delta State will quit teaching profession, and make recommendations to the government and appropriate authority concerned based on the findings of the …
Can this topic “Incidence of Candidacies Among Single and Married Women of Different Age Group” be used for Public Health Project?
Yes it can be utilized for research — In thus work the incidence of candidacies was studied using selected patients of university of Nigeria teaching hospital Enugu analyzed for the presence of candidacies yeast infection. The specimens were cultured on seaboards agar and blood agar and subculture isolated were C aibicans C Tropical C Knusei C Pseudoizo P cals C paraknusei and C stellatoides. The prevalence of candidacies among patients of UNTH was monitored in terms of level of occurrence and microbial types. Also the prevalence of candidicesis infection was 40%. …
Can the material for “The Effect of Social Studies Literacy Possessed by Secondary School Students on Their Academic Achievement” be used as a guide for Social Studies Project?
Yes it can be used — The study was carried out to investigate the Effect of Social Studies Literacy Possessed by Secondary School Students on their Academic Achievement using SS III Students in Enugu East L.G.A. of Enugu State as a case study. Investigation revealed that there seem to be no research studies on the joint contributions of Social studies literacy socio-demographic, hours spent online / offline and prior Social studies skills variables to their academic performance. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 120 (One hundred and twenty) respondents were selected for this study to represent the entire population of the study. For null hypotheses were formulated …
Is the topic “The Role of Local Government in Political Development of a Nation” recommended for Public Administration (PA) Project?
Yes it is highly recommended — This project has been able to shed more light to the role of local government in political development of a nation. The research sample is randomly selected from Agege Local Government by survey method composed of one hundred and twenty respondents therefore, through the hypotheses tested it was concluded through chi-square statistical packages that preferred choice of people as candidate for local government election will enhanced political development in Nigeria. That corruption by some local government officials will pose serious threat to the role of local government in political development of Nigeria. Adequate revenue from various sources will enhance the role of local government in political development of Nigeria. However, it is recommended that the local government should set up tools …
Can the material for “Unemployment Problems and Poor Establishment of Industries” be used as a guide for Public Administration (PA) Project?
Yes it can be used — Not two long ago, Abia state was under siege as a result of the activities of robbers and kidnappers. Businessmen and other prominent people were either killed or kidnapped. As a result, investors were scared away while construction companies abandoned their equipment on site and field. This began to have a toll on the socio-economic activities of the state. The level of labour being consumed determines the progress of any given society. This is because it lead to a reduction in crime/criminal act and non-wastage manpower, therefore unemployment becomes a very crucial issue requiring great attention. In Nigeria, this is the same the establishment of industries is very vital for the solving of unemployment problems. This study is concerned with the problem …
Can the material for “The Employment Creation Potentials of Small Scale Business” be used as a guide for Business Administration and Management (BAM) Project?
Yes it can be used — Unemployment situation in Nigeria has regarded economic development and growth ever since 1981 after the declaration of Austeinsy measure. The evil effects of unemployment is a visions circle that cripples and economy. It is against this background that I was motivated to choose this topic to identify how small scale business can provide the necessary solution with particular reference to Aniocha geo political territory. I believe that unemployment is a major problem in Nigeria especially in Aniocha local government area and that this problem can only be solved by the establishment of small scale business. This study is embarked upon with qualitatively that employment potentials of small scale business is the necessary solution to our employment and economic malaise. The …