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The Impact of Training and Development in the Banking Industry

THE IMPACT OF TRAINING AND DEVELOPMENT IN THE BANKING INDUSTRY


CHAPTER ONE


Introduction

1.1 Background Of The Study

Organizations need training and development to make sure they met with the changing circumstances, more especially in banking sector training and development are needed to cope with the standard required in the banking business. Training and development will increase performance and productivities, employees morals, better coordination of man and materials. It will equally increase the knowledge of workers, skills, attitude and preparing them for future challenges on the job, it will also help in placing the right time. It will reduce the rate of turnovers in banking industries.


1.2 Statement Of The Problem

An effective training and development is very important for the function of any business mostly in banking industry. The caliber of those that run most of the banking industries have not developed the ability to attract and not developed the ability to attract and maintain competent managers and customers. The nations economy in recent years has been very much depressed. There have been failures in the banking industry. Many banks have failed due to lack of training and development in the banking sector. As a result of these we want to investigate the effect of training and development on: (a) The level of profit of the banks (b) The level of fraud in the banking industry (c) The problem of redeployment to staff after training.


1.3 Objective Of The Study

The following are the objectives of the study:

  1. To develop an efficient workforce at all level to ensure that corporate objective is met.
  2. To ensure better training and more cost effective performance.
  3. To prepare an employee to undertake a completely different job from that which he is familiar with.
  4. To prepare worker for a higher − level job.
  5. To increase productivity in terms of quality and quantity.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.1 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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