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The Impact of Internet Software Packages on the Performance of Modern Secretaries

THE IMPACT OF INTERNET SOFTWARE PACKAGES ON THE PERFORMANCE OF MODERN SECRETARIES


CHAPTER ONE

1.0 Introduction

1.1 Background of the Study

The internet began as an experiment by the United States department of defense in the 1960s to help scientist and researchers from widely diereses areas work together by sharing scarce and expensive computer and their files. This goals required the creation of a set of connected network that would act as a co-ordinate whole.

According to Mborun (2007) the internet an the world wide web and its development technology as we have it today are contribution of scientist student and researchers each contribution at different time as the need arises.

In July 199, Learnard Kleinrock of Massachusetts Institute to technology (M.I.T.) http//www.mit.edu. published the first paper on packet swathing which is a technology that breaks up data into bits to enable it travel trough witching commuter network. The idea of packet switching was to allow more users to send text message over computer network.

Then in 1992 JCR Licklider presented his idea about Galelcltic network. This involves a global collection of computer in a huge net work so that each one could acess the data and programmes of others. This earned MLiklier the headship of the Defence Academic Researcher projects Agency. His mission according to a report was to maintain its technological superiority over her enemies in the impending cold war. From then on the idea of network computer for information sharing became important.

Also between 1967 and 1969 Learnard Klerrock idea of packet switching and JCR Lcklider Defence Advance Research project agency network net was on and running of this brought about computer network, capable of sending and receiving packet. The base line of these introductory problems this makes us understand that the internet as we have it today was in the womb of the intelligence military exigencies. This however an internet communication system.

In the resulting internet the responsible of message routing was this spread throughout the network instead of being centered in one location by the early 90s past of the network had evolved in to the publicity assessable internet in large part the internet now over two decades old has grown in popularity because of the use of browser.


1.2 Statement of the Problems

In today business world organization are becoming increasing concerned with high productivity of its employers. In order for private and public business organizations to achieve these objectives. Business organization are being connected to internet resources for the effective performance of the secretary. The secretary had many things to offer more than being an assistance to an executive processing without direct supervision who display initiative exercise judgment and make decision within the scope of his/her authority. This task of a secretary being on many computer illiterate secretary it is worth mentioning that as more internet resource in the office are introduced the more demand for qualified computer literate secretary.

Employers need secretaries who are skilled and computer knowledge and knowledge in computer. There are hardly any advancement of secretaries that does not ask for computer literate.

But employers complain that it is difficult to find secretaries with the skill urgently need for business survival and growth. This limits the employed opportunities for some secretaries.


1.3 Purpose of the Study

The main purpose of the study is to find out the impact of internet software packages to the modern secretaries.

  1. To know the extent the internet had aid the efficiency and effectiveness of operations in an organization.
  2. To know how the internet software packages help in widening the scope and knowledge of the secretary.
  3. To ascertain how organizations benefit from the internet software package.
  4. To ascertain how relevant the internet software packages is to the modern secretary.

1.4 Research Questions

In order to make an implicit work and to help in the analysis of the impact of software packages to the modern secretaries the researchers frames these research questions base, of the objectives of the study.

  • What extent has the internet aid the efficiency and effectiveness of operations in an organization?
  • Has the internet help in widening the scope and knowledge of the secretary?
  • How does the organization benefit from the internet?
  • How relevant is the internet software packages to the secretary?

1.5 Significance of the Study

The study will be of great significance to the colleges of education, polytechnic and university which are the procedures of a secretary. It will enable it structure its programme to provide student with adequate need skills for good secretary of the 21st century.

It will help secretaries to know the latest internet packages available in the area of employment opportunities and reduce the employment problems on guaranteed secretaries it will also help employers to understand the competence of secretaries on graduation.

To help bring improving in productivity of the business organization as they connection to the internet world. It will also enable employers to design and packages an appropriate training progamme that will assist them to perform well on the job. Academicians and researchers who may wish to explore this area of study will further use it.


1.6 Scope of the Study

This study was carried out on some selected organization in Kaduna Metropolis. The researchers decided to limit this study to the areas because of the travelling to other institution outside Kaduna and more importantly, the difficulty of combining the study with classwork.


1.7 Limitations of the Study

During the course of this study, there were some problems encountered which stood as limitations to the research work. Some of the limitations include:

  1. Time Constraint:

    The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.

  2. Financial Constraint:

    Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet, questionnaire and interview).

  3. Initial Cooperation Delay from Respondents:

    A particular limitation of this work came as a result of the respondent refusal to offer their cooperation at the initial time they were contacted. This contributed in making the success of this research study difficult.


1.8 Definition of Terms

Title bar:

The title bar displays the name of the software being in use an hours. The minimize, maximize and close buttons; it changes it title as you switch between web pages.

Menu bar:

The menu bar displays all of the internet explorer menus, files edit view favourites tools and help with these you change your browser setting saves or print web pages and get help solving technical problem with the software.

Tool bar:

The tool bar house all of the control button with which you navigate the net with these button you can g back or forward a page stop a page or reloading it, go back to your home page search the net or ad an address to your browser.

Address Window:

This is one important bar it is where key in the name of the websites address or internet destination that you want to go it will usually being with http//www although some time the www bit is not there most modern browser already have the http// sectin store by starting with www. It also has a packet (v) by it side the picker is used when you want to search for the site to visit.

Pull down menu:

Click this button and a cop down menu appears showing the address if the sites you can click any of these items act as short cuts and return you directly to the chosen site.

Go bottom:

Click this once you have typed in a web address and you will go to that page. You can press the return key instead.

Scroll bar:

You use this to scroll up and down through pages of the web site by clicking and dragging it with your mouse.

Browser Window:

The browser window contains the contents of the pages that you are looking at the middle of the window, and there will usually be links to other pages within that site or to other websites.

Link:

Some text or pictures on a web page are liked to relevant sites on the Net (the cursor, changes to appoint hand over link).


CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.0 Introduction
    • 1.1 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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