THE IMPACT OF BANK CONSOLIDATION ON SERVICE DELIVERY
ABSTRACT
In 2004, a major reform policy was undertaken in the Nigerian banking sector with the view to removing or minimizing certain operational constraints thereby enhancing the fiscal strengths, stability and efficient service delivery of the banks. This study assessed the impact of banking consolidation in order to ascertain whether it has yielded or yielding desired results with an empirical focus on Zaria based banks. The study is guided by the structural-functionalist theory. The data was quantitative and qualitatively generated and analyzed through tabulation and complimented with other primary and secondary sources. The study found out that Bank consolidation has positive impact on the service delivery to customers of the banks but not significant, which is due to pre-mature mergers, supervision practice and financial integration etc. It therefore recommends that regulatory mechanism should be improved and difficulties in services rendered by these banks should be minimized.
CHAPTER ONE
1.0 Introduction
1.1 Background to the Study
There has been a clear trend towards the abolition of geographic restrictions on banks and the consolidation of financial intermediaries around the globe in most recent years. This is fuelling an active public policy debate on the impact of banking consolidation on financial stability. The banking system is the engine of growth in any modern economy, given its function of financial intermediation. Through this function, banks facilitate capital formation and promote economic growth and development.
However, banks’ ability to engender economic growth and development depends on the health, soundness and stability of its system. The need for a strong, reliable and viable banking system is underscored by the fact that the industry is one of the few sectors in which the shareholders’ fund is only a small proportion of the liabilities of the enterprise. It is therefore, not surprising that the banking industry is one of the most regulated sectors in any economy (Oloyede,1994: 279).
It is against this background that the Central Bank of Nigeria (CBN), in 2004 under the governorship of Prof. Charles Soludo, outlined the phase of its banking sector reforms designed to ensure a diversified, strong and reliable banking industry. The primary objective of the reform is to guarantee an efficient and sound financial system. The reforms are designed to enable the banking system develop the required resilience to support the economic development of the nation by efficiently performing its functions as the fulcrum of financial intermediation.
Thus, the reforms were to ensure the safety of depositors’ money, position banks to play active developmental roles in the Nigerian economy, and become major players in the sub-regional, regional and global financial markets ( Uchendu, 2005). The key elements of the reform include: Minimum capital base of N25 billion, Consolidation of banking institutions through mergers and acquisitions; withdrawal of public sector funds from banks, beginning from adoption of a risk-focused and rule-based regulatory framework; zero tolerance for weak corporate governance, misconduct and lack of transparency etc.
Banking consolidation is defined as “the transfer of ownership in a payment and settlement context through mergers and acquisitions and other developments within the financial industry, such as alliances, joint ventures and the outsourcing of payment processing, that result in a higher degree of concentration of payment and securities settlement activities”( Aliyu, 2010; 32).
Prior to this period, most Nigeria banks were becoming personalized in ownership and management structure which made banks incapable to finance large scale and long term projects due to limited liquidity at their disposal ( Rhoades, 1993:57). The sector was characterized by import financing rather than encouraging domestic growth in the economy; there was loss of public confidence due to fear of liquidation, customers’ dissatisfaction on the services of banks in Nigeria among others. These negative developments affected banks greatly and has become a matter of concern in view of the importance of the banking system to the economy.
For banks to function effectively as financial intermediaries, it is imperative that they themselves are viable and healthy and that the entire industry is stable and sound. It is in appreciation of this that the industry worldwide is usually heavily regulated and supervised. A major objective of regulation and supervision, therefore, is to ensure that the industry is sound and stable, thereby engendering public confidence in the system. The reform was announced in 2004 with steady consolidation through recapitalization, merger and acquisition that have resulted in fewer banks holding a great value of the total assets in the sector (Okpanachi, 2011).
1.2 Statement of the Problem
The study assesses the impact of bank consolidation on service delivery in Zaria from 2004 to 2014. Since the announcement of the reform policy in 2004 by CBN, a number of merger and acquisition was recorded as a strategy for consolidation of banks with a view to enhancing efficiency in service delivery of banks. The study, therefore, examines whether the reform has yielded or yielding the desired objectives in service delivery aspect.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
The Impact of Bank Consolidation on Service Delivery can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.0 Introduction
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "The Impact of Bank Consolidation on Service Delivery" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.0 Introduction
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "The Impact of Bank Consolidation on Service Delivery" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can the material for “Antibiotic Effects of bitter melon and its Medicinal Potency” be used as a guide for Microbiology Project?
Yes it can be used — Antibiotics are powerful medicines that fight certain infections and can save lives when used properly. Momordica charantia (bitter melon) is a popular plant used for the treating of bacterial-related conditions amongst the indigenous populations of Asia, South America, India, the Caribbean and East Africa. The aim of the study is to identify the Antibiotic effects of Momordica charantia (bitter melon) and its medicinal potency. In achieving this aim, the following specific objectives were laid out to determine the Medicinal Properties of Momordica charantia, identify the anti-biotic Effect of Momordica Charantia, exmine the possible modes of action of Momordica Charantia and its Extract, and determine the preservative measures of pancreatic β Cells and Insulin Secretion. One plant that has received the …
Is the topic “Fuel Subsidy Removal and National Development in Nigeria: 1999 – 2012” recommended for Political Science Project?
Yes it is highly recommended — Fuel subsidy is critical to the Nigerian economy. It is argued that fuel subsidy for years has remained the only avenue through which the Nigerian government lived up to its socioeconomic responsibility to its citizenry; and the attempt to withdraw this policy has been interpreted as a move by the government to default on its responsibility. This study, therefore, investigates the effects of fuel subsidy removal on national development in Nigeria between 1999 and 2012. The specific questions for investigation were: Does the incremental increases in the pump price of fuel undermine the living standard of Nigerians? Has the fuel subsidy probe improved on national revenue accounting? Did the mass protests that accompanied fuel price increase undermine the economic stability …
Can the material for “An Examination of the Role of Taxation in Revenue Generation and Economic Development in Nigeria” be used as a guide for Taxation Project?
Yes it can be used — Government revenue refers to the revenue received by a government to finance its operations and development projects. The study was carried out to examine the Role of Taxation in Revenue Generation and Economic Development in Nigeria. In achieving this aim, the following specific objectives were laid out to examine the roles or revenue generation in the economic growth and development and find out the problems confronting revenue mobilization and how to improve it. Investigation revealed that the state of economic development of the society affects revenue collection provision of enhanced infrastructures enhance ability to pay as this, gets as impetus. There is evidence of dissatisfaction with poor conditions of services as well as working environment. There is lack of motivation …
Can this topic “Impact of Forensic Accounting on the Profitability of Quoted Bank in Nigeria” be used for Accountancy / Accounting Project?
Yes it can be utilized for research — Forensic Accounting is the application of accounting principles, theories and discipline to facts or hypothesis at issues in a legal dispute and encompasses every branch of accounting knowledge. The study was carried out to examine the Impact of Forensic Accounting on the Profitability of Quoted Bank in Nigeria using First Bank PLC, Offa as a case study. In achieving this aim, the following specific objectives were laid out to determine how forensic accounting reduce and prevent fraud in the Nigerian banking industry, ascertain impact of forensic accounting on treasury operation in quoted Nigeria banks and evaluate the efficacy of Forensic Accounting in improving faithful representation of annual audit report of quoted commercial banks. The research design used in this report …
Is the topic “Socio Economic Contribution of Tourism to the Development of Hospitality Industry” recommended for Tourism and Hospitality Project?
Yes it is highly recommended — The study examines the impact of socio-economic contribution of tourism development in the hospitality industry, Ilorin, kwara State. In achieving this aim, the following specific objectives were laid out to examine how tourism has been of great contribution to the socio economic development to the hospitality industry, investigate the employment opportunity relate with tourism development in Kwara State, assess the tourism development of hospitality industry has negatively or positively affected or impacted the socio-economic state of the state, Kwara state, determine how greatly enhance tourism development in hospitality industry, and ascertain how Nigerians could be encouraged to patronize their local tourism industry and also increase her GDP as contribution from the tourism sector. The research design used in this report …
Is the topic “Attitude of Students Towards the Study of Social Studies in Secondary Schools” recommended for Social Studies Project?
Yes it is highly recommended — Attitudinal studies have been areas of exploration by many researchers because of the desire to gain insights into the foundation of such attitudes and the variables that influence their formation. This study did an investigation into the analysis of the attitude of students towards the study of social studies. One hundred (100) secondary school students provided the data for the investigation. The following findings were made at the end of collecting questionnaire and analysis of data: Students have positive attitudes towards the study of social studies. It was also observed that lots of factors positively influences students attitude towards the study of social studies. It was also discovered that a lot of factors can positively impove the attitude of students towards the …
Can the material for “An Evaluation of the Inland Transportation and Its Effect on Logistics in Nigeria” be used as a guide for Transport Management Technology Project?
Yes it can be used — This study was carried out to evaluate the use of inland transportation and its effect on Logistics System in Nigeria using Lagos State Waterways Authority. To achieve this objective, four research questions and three research hypotheses were formulated to guide the study. The data was collected from both primary and secondary sources. The primary data were collected with the help of a well-structured questionnaire of two sections administered to staff and management of Lagos State Waterways Authority. The collected data were analyzed with tables and simple percentages to analyze the research questions while Chi-square statistical tool was used to test research hypotheses. The study reveals that there is a significant relationship between the effect of transportation and logistics systems in …
Is the topic “Impact of E-mapping Strategies on Academic Performance of Students in Biology” recommended for Education Project?
Yes it is highly recommended — The study focuses on the Impact of E-mapping strategies on academic performance of students in biology in senior secondary schools in Education Districts II, Lagos State. The aim of the study is to investigate the Impact of E-mapping strategies on academic performance of students in biology in senior secondary schools in Education Districts II, Lagos State. In achieving this aim, the following specific objectives were laid out to determine the differences in the performance of learners introduced to lecture method and those introduced to E-mapping as showed by their pre and post cumulative test scores, determine the effects of mapping teaching method on students’ academic results in biology based on gender as shown by their pre-test and post-test scores, develop …
Can the material for “The Use of Code Switching and Code Mixing in Nigeria” be used as a guide for English Language Project?
Yes it can be used — While Nigerian scholars have examined code-switching in conversation and in literary language (Akere, 1980; Amuda, 1986, 1994; Goke-Pariola, 1983; O’Mole, 1987; Lamidi, 2004; Ayeomoni, 2006) this study presents a critical examination of code-switching in contemporary Nigerian hip-hop music. In spite of the fact that most Nigerian hip-hop singers use English, they still try to identify with their roots by mixing English with their indigenous languages. We present code-switching inf.− , the lyrics of five Nigerian hip-hop musicians: Sunny Nneji, Weird MC, D’Banj, P Square and Styl Plus. The objectives are to examine the nature of the phenomenon of code-switching, to examine the reasons for code-switching, to discuss the stylistic effects of this trend, and to examine the implications of this …
Can the material for “Coping Strategies of Clients with Fertility Challenges Attending Obstetric and Gynaecological Clinic” be used as a guide for Nursing (Science) Project?
Yes it can be used — This study was on coping strategies of clients with fertility challenges attending Obstetric and Gynaecological clinic of University of Maiduguri Teaching Hospital. The objectives of the study were to ascertain the use of escape / avoidance coping strategy by couples with fertility challenges, determine the use of self controlling coping strategy by couples with fertility challenges, determine if couples with fertility challenges use social seeking support as a coping strategy and assess if couples with fertility challenges use positive reappraisal as a coping strategy. A descriptive survey design was used for the study. A sample size of 232 respondents was used for the study which was calculated from the target population of 456 using power analysis. The instrument for data collection …