TRAINING AND MOTIVATION AS A TOOL FOR IMPROVING EMPLOYEE PERFORMANCE
ABSTRACT
This research work entitled “Training and motivation as a tool for improving employees performance: is focused on one of the contemporary issues confronting both scholars and practitioners in the field of administration. The power holding company of Nigeria (PHCN) has been specially chosen as a case study for the research exercise.
The objective of this study is majority centered on the identification and evaluation of the adverse effect of inadequate training and motivation of employee towards the realization of PHCN’s goal.
In the course of this research work data was collected from both primary and secondary sources primary data was generated by means of questionnaires and oral interview while secondary data was sourced from library textbooks lecturers materials and company books of records.
The data obtained was carefully and properly analyzed using the appropriate tools such as frequency tables and percentages.
The researcher made his finding both positive and negative and made necessary recommendation for improvement on those negative finding it was found out that PHCN gives regular training and motivation to her employee so as to improve their performance and a lot of staff have benefited from this scheme.
Also it was found out by the researcher that some staff of the organization are yet to retrieve training and promotion since they were employed.
Nevertheless the researcher recommended among other things that all those staff that are yet to receive training should be given urgent attention by the management to avail them the opportunity to benefit from the scheme.
Finally the management of PHCN should ensure that those workers who are yet to be promoted should be reconsidered fro promotion even if it means given them training to quality them for that this will guarantee cooperation peace and the attainment of organization goals.
CHAPTER ONE
1.0 Introduction
This project entitled “training and motivation as a tool for improving employee’s performance” is centered on one of the challenges currently facing both scholars and practitioners in the field of administration. In this research work power holding company of Nigeria (PHCN) Plc is chosen as a case study.
1.1 Background To The Study
Today it is worthy to appreciate the fact that training and motivation of employees for increase performance has become a serious administrative problems facing most organizations.
Where as this is one of the basic criteria for measuring and evaluating the effectiveness of an organization.
Organization are said to be effective if the predetermined objectives and the expectations of both the organization and the employee are fulfilled.
The ultimate goal of every organization is to realize its predetermined objectives these objectives cannot be achieved successfully and effectively without the employees putting in their best. For the objectives to be achieved effectively and efficiently the management must ensure that employee are given the appropriate training and the necessary motivations to enable them work harder.
Many organizations especially power holding company of Nigeria have developed training programmes of various purpose for their employees. The most crucial responsibility of every management today is that of “training and motivation” directed towards improving employees performance. In the other words the success to achieve the targeted results in an organization is majority dependent on the quality of human resources in that organization.
This is factual in the sense that human resources is the active agent of resources is the active agent of any organization while finance and other non human resources are passive agent so it is the human resources that combine the passive agents for the attainment of the organization objectives or results. The human resources as an active agent of any organization cannot as a matter of fact get the targeted goals of that organization accomplished unless training and motivation are put in place as appropriate machineries to enhance the employee performance.
Training is an organizational effort aimed at helping an employee to acquire basic skills required for efficient execution of functions for which he/she was hired it is an organized procedure by which new manipulative skills technical knowledge and problems solving abilities are acquired.
Most organizations tend to ignore employee training on their bid to maximize profit little such organizations know that this practice is to their own peril (Emma Chukwuemka 2007:73)
Motivation is a term derived from a latin word “Movere” meaning to move but today the word means more than that it has to do with skills resulting from training. But this employee interest and those of the organization are aligned so that behaviour results in achievement of employee wants with the attainment of organizational objectives are smoothly net.
On this note the researcher felt that it is of crucial important to carryout a research to uncover how best a work can be trained and motivated to improve his/her performance using power holding company of Nigeria Enugu zonal headquarters as a case study my choice is greatly influenced by the large number of employees of the organization. More so the organization is deeply involve in administrative activities, which is the Fukrum of this academic exercise.
This will to a large extent make this research work serve some useful purpose to many organizations with both small medium and large number of employees.
1.2 Statement Of Problems
The problems of both public and private organization in Nigeria is mainly centered on negative attitude to work lack of interest in one’s job low productivity high incidence of accidents in the work place insubordination and general low morale among the workers.
Nevertheless the researcher feels that the above listed problems are the resultant effects/consequences that bedevil any organization whose management is not able to pay priority attention to the development of training programmes and motivation incentives for her employees.
However the problems of the study is majority on how training and motivation could be harnessed in an organization to increase productivity.
1.3 Objectives Of The Study
The purpose of this research work is focused on the identification and evaluation of the adverse effect of inadequate training and motivation of employee towards the realization of PHCN’s goal.
The outline objectives of the study are listed as follows:
- To find out whether the staff of PHCN receive training and motivation to improve their performance
- To Find out the type of training given to staff
- To evaluate the motivational tools being used by the organization to motivate its employees
- To make a critical appraisal of the relationship between training motivation and employee’s performance
- To find out the percentage of PHCN’s staff that have benefited from her training and motivation packages
1.4 Research Questions
Based on the objectives of the study the following questions are formulated to provide a guide and subsequent solution to the research problems.
These include
- Do the staff of PHCN receive training and motivation to improve their performance
- What type of training does PHCN gives to her staff
- What are the motivational tools used by PHCN to motivate her employee
- What is the relationship between training motivation and employee performance
- What is the percentage of PHCN’s staff that have benefited from her training and motivation packages
1.5 Significance Of The Study
The study of this nature is carried out to provide basic need and necessary solution to the problems of training and motivations of employee in an organization. The study will be of immense benefit to both public and private organizations that wish to improve the performance of their employees through adequate training and proper motivation. The study will also be useful to researchers in the relational area of discuss.
1.6 Scope Of The Study
‘The researcher intended to cover the entire sector power holding company of Nigeria (PHCN)Plc but due to the complex nature and size of the sector couple other constants the scope of the study covered only PHCN Okpara Avenue Enugu Zonal Headquarters.
1.7 Limitation Of The Study
As a matter of fact a study of this nature cannot be conducted without experiencing some forms of hiccups sequel to this the study is confirmed to the very organization specified in the case study-power holding company of Nigeria Okpara Avenue Enugu Zonal Headquarters some of the constraints which the researcher considers pertinent to mention are:
1. Financial Constraint:
A research work of this nature demands much money for its successful completion. A lot of money is needed for the purchase of the necessary materials to be used transportation etc. lack of finance posed a great problem to the researcher in the course of conducting this research.
2. Unco-operative attitude of the respondents:
The uncooperative attitude of some respondents who either refused to be open to questions directed to them or felt resultant to provide the needed information for the research work also contributed in no small way to the difficulties encountered by the researcher.
3. Paucity of comprehensive literature:
This also contributed to the problems encountered by the researcher. Most of the books that were available to the researcher in most instances did not give satisfactory information on the subject matter/research topic.
4. Time:
As a matter of fact time factor was never or friend to the researcher the time allowed for the research work was quite tight and as such it almost affected the quality of the research work in a negative way.
1.8 Definition Of Terms
Training: This is an organizational effort aimed at helping an employee to acquire basic skills required for the efficient execution of functions for which he/she was hired.
Motivation:
This is the reflection of a person’s desire to fulfill certain needs.
Public sector:
It is an organization owned and controlled by the government
Manager:
The senior workers/employee (boss) whom every subordinate reports or accounts to for their assigned responsibilities.
Organization:
It is an establishment set up for certain objectives through efficient management of both human and materials resources.
Responsibility:
This simply means the duty one is employed to perform.
Note:
The terms used and defined here above are contextually meant to serve for the better understanding of this research work only and do not really serve any general purpose.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
Training and Motivation as a Tool for Improving Employee Performance can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.0 Introduction
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Training and Motivation as a Tool for Improving Employee Performance" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.0 Introduction
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Training and Motivation as a Tool for Improving Employee Performance" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can the material for “Knowledge, Attitude and Practices of Women Towards Family Planning Services” be used as a guide for Guidance and Counselling Project?
Yes it can be used — Family planning is the process of controlling the number of children wanted in a marriage using contraceptive method, often known as birth control measure. The study was carried out to examine the Knowledge, Attitude and Practices of Women towards Family Planning Services. In achieving this aim, the following specific objectives were laid out to determine the usage level of family planning products and services among women of child-bearing age, and investigate the factors associated with utilization of family planning services among women of child-bearing age. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 200 (two hundred) respondents were selected for this study to …
Can this topic “The Impact of Budgetary Control in Local Government Administration” be used for Accountancy / Accounting Project?
Yes it can be utilized for research — This project The Impact of Budgetary Control in the Local Government Administration is an attempt to analyze and evaluate the level of success made in the implementation and management of budgetary control in Ohafia Local Government Area, Abia State. The research discovered vast waste of resources, inability to forecast and predict value, inability of management to meet her objective as a result of in appropriate budgeting and these are considered as problems facing the organization. The research tends in many ways remediate their problems, the research tend to measure the effective use of budgetary control and to evaluate performance based on variation of the actual and budgeted. Personal inter-view was conducted and questionnaire was designed in a view of obtaining …
Can the material for “The Effect and Policy Analysis of Global Financial Crisis on Nigeria Economy” be used as a guide for Economics Project?
Yes it can be used — The purpose of this study is to examine the changing trends of the global financial crisis and its effects on the Nigeria economy. It aims to study the rising success of the policy responds by the Central Bank of Nigeria, using banking sector and the economy as a focal point. Descriptive method data analysis is used to analysis the data collected for the research, the finding from the banking officials of the First Bank Plc on the research topic. The research results show that Nigeria economy has achieved a medium or even high level of implementation policy by Central Bank of Nigeria (CBN) to constraint complexity and widespread of Global Financial Crisis (GFC) in the economy, and implored adequately, stability comprehensive …
Can the material for “The Effect of Social Studies Literacy Possessed by Secondary School Students on Their Academic Achievement” be used as a guide for Social Studies Project?
Yes it can be used — The study was carried out to investigate the Effect of Social Studies Literacy Possessed by Secondary School Students on their Academic Achievement using SS III Students in Enugu East L.G.A. of Enugu State as a case study. Investigation revealed that there seem to be no research studies on the joint contributions of Social studies literacy socio-demographic, hours spent online / offline and prior Social studies skills variables to their academic performance. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 120 (One hundred and twenty) respondents were selected for this study to represent the entire population of the study. For null hypotheses were formulated …
Can the material for “The Contribution of Micro-Finance Banks to the Economic Well Being of Rural Dweller” be used as a guide for Finance Project?
Yes it can be used — The purpose of this study is to identify the contribution of microfinance bank to the economic wellbeing of rural dweller using Alheri Microfinance Bank Limited as a case study. The establishment of the Micro-finance bank with their peculiar characteristics that enables their customers to make the savings and to obtain loan with little or no collateral is a booster to the scarcity of funds for investment among the poor, especially in the rural area. In strict sense, the micro-finance banks are not banks at all, since their operations are abbreviations to what is obtained in convectional banks, as regards rules and regulations guiding banks, their duties in general and their profit orientation altitude. The role of micro-finance banks in Nigeria …
Can the material for “Survival Strategies of Small and Medium Enterprises in Nigeria” be used as a guide for Business Administration and Management (BAM) Project?
Yes it can be used — The Survival Strategies of Small and Medium Enterprises in Nigeria case study of Enugu Metropolis. The purpose of this study is to identify general problems against the effective operation of SME in Nigeria, to know their survival strategies, to provide an overview of the role of government in financing and developing SMEs in Nigeria, to determine to what extent the government policies support or hinder their growth and also to suggest strategies through which SME’s can compete with the products of emerging economies and that of developed world. The research method is by sampling method. The researchers came up with the following; majority of the SMEs do not have infrastructural facilities at their disposal, that most SMEs pay tax from …
Can the material for “Design and Implementation of a Departmental Chatbot Application” be used as a guide for Computer Science (CS) Project?
Yes it can be used — A chatbot is an artificially intelligent software application used to conduct an online chat conversation with a user in natural language via text or speech. The aim of the study is to design and implement a departmental chatbot application. In achieving this aim, the following specific objectives were laid out to develop an application software that will analyze users’ queries and understand users message and reply end-users using a responsive GUI similar to a real person talking to the user. The motivation that led to the implementation of the proposed system is that applicants are buzzing with a lot of questions and it’s undoubtedly a busy time for admissions departments responding to an influx of questions requiring fast responses. Malicious …
Can this topic “Impact of Teaching Methods and Students’ Academic Performance in Business Studies in Secondary Schools” be used for Business Education Project?
Yes it can be utilized for research — Teaching Method is a teaching device or strategy adopted by a teacher to teach a lesson, this includes the use of games and text books that stimulates learning. The study was carried out to examine the Impact of Teaching Methods and Students’ Academic Performance in Business Studies in Secondary Schools. In achieving this aim, the following specific objectives were laid out to assess the relationship between the use of discussion method of teaching and academic performance of students and examine the relationship between the use of demonstration method of teaching and academic performance of students. Since teachers lack adoption of educational methods will be inevitable, if a teacher does not have content pedagogical knowledge of some subjects, it tends to …
Can the material for “Impact of Awareness of Media Campaign on Drug Abuse Among Undergraduates” be used as a guide for Mass Communication (MC) Project?
Yes it can be used — The study was carried out to assess the Impact of Awareness of Media Campaign on Drug Abuse among Undergraduate Students. In achieving this aim, the following specific objectives were laid out to examine whether newspapers mass media educate and enlighten the general public on drug abuse, examine the problem facing the mass media in creating awareness on drug abuse and investigate the contribution of newspapers towards drug abuse through advertisement and alcohol promo. Mass media in organization provides news and opinions to a large number of people, retaining these people and building internal and external good will beyond reasonable assumption needed for an organization to remain and prosper in it. This led to the establishment of the media in Nigeria, …
Can the material for “Design and Implementation of a Computer Based Automobile Fault Diagnosis System” be used as a guide for Computer Science (CS) Project?
Yes it can be used — A Computer Based Automobile Fault Diagnosis System is a guide with an interactive tool which provides drivers with comprehensive and convenient information which are meant not only to help them whenever they meet with an unforeseen incident on the road or at any point in time. The aim of the study is to design and implement a Computer Based Automobile Fault Diagnosis System. In achieving this aim, the following specific objectives were laid out as follows to develop an application software that will develop appropriate representation architecture to the proposed car failure and malfunction diagnosis assistance system and also help automobile repairers diagnose serious faults and repair vehicles at a faster rate through the pre-diagnosis and advice a web-based software. …