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The Impact of Conditions of Service on Employees’ Performance in Selected Small and Medium Scale Enterprises

THE IMPACT OF CONDITIONS OF SERVICE ON EMPLOYEES' PERFORMANCE IN SELECTED SMALL AND MEDIUM SCALE ENTERPRISES


ABSTRACT

This study examined the Impact of Conditions of Service on Employees’ Performance in Selected Small and Medium Scale Enterprises. The study employed survey research design and sampled of three hundred and two respondents, three hundred and two copies of questionnaires were distributed and only two hundred and fifty copies retrieved. Data were presented and analyzed using simple percentage method and tables. Hypotheses formulated were tested using chi-square and Pearson Product Moment Correlation Analysis respectively. The result of finding revealed that conditions of service significantly affect on employees’ performance in small and medium enterprises. It was also revealed that conditions of service significantly affect on employees’ performance in small and medium enterprises. It was also revealed that conditions of service significantly affect on job satisfaction. The study concluded that employees’ performance is a function of motivation. This means that employees performance is influenced greatly or to a large extent by motivation. The study recommended amongst others that the management of small and medium enterprises should work towards achieving the positive effects rather than negative. Efforts should be made by the management of small and medium enterprises in Calabar Municipality to occasionally stimulate conditions of services by encouraging divergent views and rewarding workers for outstanding performance.


CHAPTER ONE

1.1 Introduction

… This chapter will address the background information that motivated this study, the challenges that prompted it, its aim, and its objectives as a preface to subsequent sections of the study. Additional factors include the study's significance, scope, limitations, research questions and hypotheses, and the definition of technical terms.


CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.1 Introduction
    • 1.2 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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