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Secretarial Practice in the Banking Sector; Problems and Prospects

SECRETARIAL PRACTICE IN THE BANKING SECTOR; PROBLEMS AND PROSPECTS


ABSTRACT

Wema Bank Igboora Branch serves as the case study and the research project was carried out to iron out the Problems and Prospects on Secretarial Practice in Banking Sector.

  1. The chapter one of this project started with the Background information of the topic under review and also shows the significance of the study. Scope and limitation of the study.
  2. Chapter two has to do with literature reviews and works of different authors concerning the topic of the project.
  3. Also chapter three is about research methodology, data collection, method, population and sampling technique and questionnaire administration for examining research topic.
  4. Chapter four dealt with presentation and analysis of data collection and as well as discussion of findings.
  5. Lastly, chapter five contained summary of the whole research in work and possible recommendations were also offered.

CHAPTER ONE

1.0 Introduction

1.1 Background to the Study

According to Klein (1958), the origin of secretarial profession can be trace to the Fifteen century in the Roman Empire were a set of professionals were made to record the secret deed of the church. Also the word “secretary” is taken from the Latin word “Secretus” meaning “A notary scribes are professional letters writers and were known to be keeper of secret. Therefore, the term “secretarial practice” combines all the duties performed and carried out in the administrative department of an organization and all these duties can be performed by a trained secretary.

Secretarial profession is for specialists who have undergone some special training in secretarial activities. It is a kind of profession that some wayward professional and academicians cannot venture into, because it requires sound knowledge of short hand writing, typing, knowledge of reception and telephoning activities, recording of minutes of the meetings, knowledge of filling and indexing, employers correspondence and knowledge of accounting.

Secretarial practice is not for those who do not acquire secretarial skills as people believe that anybody can perform secretarial duties.


CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.0 Introduction
    • 1.1 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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