RELATIONSHIP BETWEEN ORGANIZATIONAL COMMITMENT, JOB PERFORMANCE AND JOB SATISFACTION AMONG EMPLOYEES
CHAPTER ONE
Introduction
1.1 Background Of The Study
According to Muthuveloo and Rose (2005), organizational commitment refers to the ability of employees to be loyal and identify with the organization in relations to the duties and responsibilities being held. In organizational commitment, the employees identify themselves with the goals and values of the organization they work for to enable it achieve increased performance ( Herscovitch & Meyer,2002).They argued that commitment can be informs of Affective, Normative and Continuance. Commitment comes with job related behaviors such as reduced absenteeism and this leads to effective quality service. Affective commitment is related to emotional attachment to the organization based on positive feelings of the job characteristics. This type of commitment is associated with job age and organizational tenure (Rowden, 2003).Continuance commitment emerges when the employee perceives the cost of leaving being high and decides to remain with the organization. And then normative commitment refers to an employee's obligation to stay working with the organization due to clear understanding of organizational goals and values (Meyer & Allen 1991; & Allen 1997). It is best therefore to select the right strategy for increasing organizational commitment based on your workplace culture and current objectives.
Byars and Rue (2006) define job performance as the extent to which an employee accomplishes the task that make up his/her job. It can be defined as the record of outcomes produced during a specific job over a specific time (Williams 1998).Performance is a measureof
how well an employee meets the standards that are required on a specific job. Job performance refers to the quality and quantity necessary to meet work goals that are agreed upon by employees and their Managers .Therefore job performance can be evaluated as good or bad if the standards of the performance have been agreed upon by the employee and management. According to porter and Lawler (sited in Luneburg &Ornstein),”perceived equitable rewards are a major input in to employee satisfaction” The output of one's job are all the things the employee receives as a result of performing the job like salary, promotion, fringe benefits, job security, working conditions and so forth (Lunenburg&Ornstein,2004,128).The inputs include such aspects as educational qualification, work experience, professional training, personal ability, personality characteristics among others which bring with them to institution (Lunenburg, Ornstein 2004).In addition, workers are expecting to see justice and fairness in terms of work they do and fruits of their work. In short theory claims workers assess whether there is fairness in what they get doing job. They do so by using what the author refers to as “the process of social comparison” (Lunenburg, Ornstein 2004 128) this implies that if the employees are fairly rewarded, they become happy or contented with their job and the opposite is true. According to Grusky rewards are among the most important factors which influence the strength of a person's attachment to an organization. He says that if a 29 person discovers that he cannot obtain the rewards he original desired, he either leaves the organization or joins another, or if it's not possible, he accepts those rewards which he can obtain and at the same time feels less committed to the organization. On the other hand, obtaining rewards sought operate to further his felt obligation to the organization and thus commitment is strengthened.
Shanks (2007) notes that extrinsic (external) rewards are „a host of external things that managers can provide that may serve as incentives for employees to increase productivity‟ (2007). These include money, benefits, bonuses, promotions, flexible schedules etc. According to Shanks, intrinsic (internal) rewards are internal to the individual and are in many ways less tangible. In fact, they are highly subjective, in that they represent how the individual perceives and feels about work and its value‟ (2007:30). Malhotra et al (2007:2098) argue that „intrinsic rewards are inherent in the content of the job itself‟ and include „motivational characteristics such as skill variety, autonomy and feedback‟ as well as employee participation
For the purpose of this study, job performance will be defined as the output required for employees, measured against specific set standards, which contribute toward attainment of organizational goals.
Employee job satisfaction literally means how contented an individual is with his/her job or the pleasurable emotional state resulting from the appraisal of one's job, an affective reaction and attitude to one's own job. As an element in organizational management, employee job satisfaction has also been defined differently by different scholars. For example, according to Locke (1976), job satisfaction is an emotional reaction that results from the perception that one's job fulfills or allows the fulfillment of one's important job values, providing and to the degree that those values are congruent with one's needs. Sowmya and Panchanatham (2011) also defined job satisfaction as the feelings that an individual has about his/her job while Professor Kim, Yunki (2001) defined it as the emotional reaction to an employee's work situation.
For uniform understanding however, in this study, job satisfaction will be understood as the emotional reaction, feelings and preferences that employees have towards their job
Bateganya (2010) reported, that results clearly show that severer workload challenge faced by nursing in Uganda are impacting patient care and health outcome which if remain unaddressed will lead to dissatisfaction, low commitment and additional exodus of nurses from the profession within our country and the continued erosion of Uganda's health system. Only 12% of nurses in Uganda say that they are satisfied with nursing as a career, making Uganda among the lowest of the countries surveyed.
1.2 Problem statement
In Uganda, the health sector particularly in public hospitals employees witness low levels of job satisfaction, job performance leading to low levels of organizational commitment. This is based on a study carried out by Nabirye (V.C) 2010 in her study of occupational stress, job satisfaction and job performance among nurses in Kampala. Her findings demonstrated that, there were significant differences in the levels of job satisfaction and job performance between the public and private hospitals. Nurses in public hospitals reported low levels of job satisfaction and low levels of job performance negatively affecting organizational commitment. Therefore if such issues are not addressed, low levels of organizational commitment, job performance and job satisfaction will bewitnessed.
1.3 Purpose of the Study.
To find out the relationship between organizational commitment, job performance and job satisfaction among employees of Concern for the Girl Child in Kampala district.
1.4 Objectives of the Study
- To find out whether organizational commitment and job performance are related.
- To find out whether job performance and job satisfaction are related.
- To find out whether organizational commitment and job satisfaction ar related.
1.5 Scope of the Study
This research was limited to organizational commitment, job performance and job satisfaction. It was carried out at Concern for the Girl Child at Ntinda head office in Kampala and it took period of 2 month in which the researcher was able to collect the relevant data required
1.6 Significance of the Study
The study is a contribution to those in the human resource department enabling them to understand and implement the different steps used to keep employees committed in theirjobs.
The study is also a contribution to the body of knowledge relating to organizational commitment, job satisfaction and job performance.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
Relationship Between Organizational Commitment, Job Performance and Job Satisfaction Among Employees can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Relationship Between Organizational Commitment, Job Performance and Job Satisfaction Among Employees" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Relationship Between Organizational Commitment, Job Performance and Job Satisfaction Among Employees" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can the material for “Provision and Utilization of School Facilities and Students’ Academic Performance in Secondary Schools” be used as a guide for Education Project?
Yes it can be used — The study investigated planning and utilization of school plant and students’ academic performance in selected secondary schools in Lagos State. Three research questions and five hypotheses were raised and analysed in the study. The study adopted the cross sectional survey research design which included public, private and federal schools in Education District IV in Lagos State. Four hundred and twenty three (423) subjects were randomly selected across the schools in the district and used as the sample of the study. Questionnaires were major instruments used to facilitate data collection from the respondents. The study was limited to junior secondary school (JSS III), senior secondary school (SS III) classes and teachers of English, Mathematics, Integrated Science, Social Studies, and Economics in 22 …
Can this topic “A Systemic Functional Analysis of English Mood System in Selected Dramatic Texts” be used for English Language Project?
Yes it can be utilized for research — The research is titled: A Systemic Functional Analysis of English Mood System in Selected Dramatic Texts. The study seeks to investigate the extent to which Shaw‘s and Osofisan‘s choices and thestructures of the elements of mood system in their texts, Arms and the Man and Women of Owu affect their abilities to express the interpersonal meanings they set out to convey. The work specifically sets out to analyse the structures of mood system in independent clauses equivalent to simple sentences, identify their types, and indicate whether there is a substantial difference in the ways Shaw, a playwright from Ireland where English language is generally used as the first language and Osofisan, a playwright from Nigeria where English is used as …
Can the material for “Design and Implementation of a Transport System Using Search Algorithm” be used as a guide for Computer Science (CS) Project?
Yes it can be used — Transport System permits a customer to observe the information about seat reservation, bus schedule and ticket sales as well as bus time of dispatch. Transportation is a basic requirement for every nation, regardless of its industrial capacity, population size or technological development. The aim of this study is to design and implement a Computerized Transport System Using Search Algorithm. In achieving this aim, the following specific objectives were laid out to develop a novel hybrid search algorithm for a transportation system and create a system that can be used to record transportation records to database. The motivation that led to the implementation of the proposed system is as a result of the difficulty in obtaining reports of transportation records and …
Can the material for “The Effect of Corruption on Effective Service Delivery System in an Organization” be used as a guide for Public Administration (PA) Project?
Yes it can be used — This research is aimed at finding the effect of corruption on effective service delivery in the public sector using Power Holding Company of Nigeria (PHCN) as a case study. The study seeks to examine the reforms, and effect on electric power supply reliability and stability in Nigeria. The major problems affecting the model been pursed especially in a developing country like Nigeria were also examined. Over the past 25 years, electronic power sector has witnessed slow and steady decline leading to near failure of the system in 1999 at the beginning of the immediate past civil Government. The federal Government of Nigeria using national council of privatization (NCP) in 1998 had embarked on electric power sector reform program which gave birth …
Can the material for “Effects of Communication for Development in Infant and Young Child Feeding Programmes on EBF Practice Among Pregnant Women” be used as a guide for Public Health Project?
Yes it can be used — Mass media and communication strategies are often used to achieve audience mobilization and participation in the process of development. Often times, however, it fails to achieve the purpose for which it was designed owning to many factors. It is pertinent to ensure that such development communications are properly planned and designed so as to meet the target group and achieve the set objectives. The study was carried out to examine the effect of communication for development in infant and young child feeding programmes on exclusive breast feeding (EBF) among pregnant women. In achieving this aim, the following specific objectives were laid out to examine the influence of media campaigns on exclusive breast-feeding, analyze the perception of women regarding the media …
Can the material for “The Relationship Between Infrastructure and Property Value” be used as a guide for Estate Management (EM) Project?
Yes it can be used — Property is a bundle of rights whose value is determined by the interplay of various factors classified into accessibility, environment, Neighbourhood and property characteristics. This study access the relationship between infrastructure and property value in Agege area of Lagos metropolis. In other to achieve the research objectives, questionnaires were administered to two sets of respondents: Estate firms and Residents in Agege Local government area of Lagos. The first part represent the demographic details of the respondent. The sample were drawn from the residents in Agege and Estate firms around the Area including Ikeja and its Environs. The data collected were analysed using some standard statistical method like tables and charts and findings were interpreted accordingly with the use of percentage. For …
Is the topic “Minimization of Bank Fraud in Nigeria: Problems and Prospects” recommended for Banking and Finance (BF) Project?
Yes it is highly recommended — In summary, the aim of conducting this research work is to investigate into the causes of the alaming rate of bank fraud in Nigeria, identify the effects, and suggest possible solutions towards achieving fraud free banking in Nigeria. Accordingly the acts which constitute fraud are inexhaustible. But prominent among them is forgery. Generally, employees, all have the fraudulent practices. However, untrained staff and those bank staff who now occupy top positions through experienced have a lion share of defrauding banks, when verified with any known bank fraud. The major cause of fraud is frustration. However, numerous financial commitments were the constraints inhibiting promotion and reward. Most of the frauds that went undetected, were the architects of dishonest staff. Frequency of fraud in banks is …
Can the material for “Design and Implementation of a Multi Vendor Online Shopping System” be used as a guide for Computer Science (CS) Project?
Yes it can be used — Multi Vendor Online Shopping System is application software that is controlled by multiple vendors or sellers which showcase various types of goods available for sales and dispatch. Shopping is the process of purchasing items in exchange for money. Shopping intranet simply means using a private computer network, which uses the internet protocol in managing a shopping centre in a campus. The aim of the study is to design and implement a Multi Vendor Online Shopping System for FPNO. In achieving this aim, the following specific objectives were laid out as follows to develop an application software that will display goods and services in the store, automate every sale effectively without mixing product prizes and store product detail using a secure …
Can the material for “The Impact of Monetary and Fiscal Policies on the Performance of Commercial banks” be used as a guide for Business Administration and Management (BAM) Project?
Yes it can be used — This project work is focused on the impact of monetary and fiscal policies on the performance of commercial banks, First Bank of Nigeria Plc Abuja was the case study, in carrying out this study, the instruments employed in obtaining the data used for the study was the questionnaire, a total of 50 questionnaires were issued out which 45 were returned fully and completed and 5 were declared void. These questionnaire responses were analyzed using percentages and chi-square. The hypothesis formed in chapter one was tested using 5% confidence with chi-square. The question used to test the hypothesis is question 9 of the research for hypothesis. The null hypothesis was accepted for the hypothesis. The summary of the finding revealed that, …
Is the topic “Financial Distress in Source Commercial Bank Reasoned, Consequences and Solution” recommended for Banking and Finance (BF) Project?
Yes it is highly recommended — A descriptive study was made about financial distress in some commercial banks using secondary statistics. This research work designed to describe the financial distress in some Commercial Bank in Nigeria. The study also took at the follow objective such as; nature and types of financial distress facing source commercial banks, the banks involved. It was also discovered that distress is caused is a result of poor management, insolvency, low asset base inadequacy of capital e.t.c. Therefore, commendation such as: Inadequate, Funding, Increased assets base, provisions for adequate liquidity. Also such research should be done to other non-financial banking institution and other West African Country. -- Proposal The basic objective situation under this study was the valuation of financial distress in some commercial banks reasons, issues the consequences …