INSTITUTIONAL STRENGTHENING AND THE EFFICIENCY OF PUBLIC SERVICE DELIVERY
CHAPTER ONE
Introduction
In recent times, service delivery has been an issue of controversy in respect to the quality of service received by the public. A wide range of factors such as conservative bureaucracy, ethnicity and ethical considerations have been identified as a cul de sac to efficiency despite various government policy reforms in the public sector.
The Nigeria public service is a vital government institution consisting of the staff of the central administrations, state administrations, the police and the Nigerian Armed forces among others of the nation. The public service refers to all organizations that exist as part of the federal government system responsible for the implementation policy decisions and delivery of social services (Tamuno, 2004). According to Adamolekun (2001), the public service in Nigeria is made up of the following: the civil service, which is often referred to as the core service. It is composed of ministries, extra ministerial agencies and directorates; the public bureaucracy, which is composed of the enlarged public service, is including: Services to the states and national assemblies; the judiciary; the armed forces; the police and other security agencies.Public Service Delivery
Although the Nigeria public service has greatly deviated from the inherited British system of administration, which is noted for prompt and efficient service, an argument many scholars like Badmus (2012), Igwilo (2012) and Alalade (2006) noted was due to improper learning, clave for wealth, poverty and insincerity on the part of the technocrat who collect the instrument of administration from the British.Public Service Delivery
This has constituted a serious impediment to effective implementation of government policies; and thereby culminating into dwindling standard of service provided by government institutions. In the current situation, Ezeani (2006) noted that the damaging effects on the amount of trust the people have in the ability of the government has become a problem.Public Service Delivery Nigerians are well aware of the unpleasant manifestations of the appalling standard of service delivery in the country. Under the popular caption of the „Nigerian way‟ many Nigerians have grown accustomed to regarding public service as something you battle for; and you cannot succeed unless you know someone inside the system (King, 1988).Public Service Delivery.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
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TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Institutional Strengthening and the Efficiency of Public Service Delivery" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Institutional Strengthening and the Efficiency of Public Service Delivery" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
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