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Factors That Affect Performance of Secretarial Career in Some Selected Organization

FACTORS THAT AFFECT PERFORMANCE OF SECRETARIAL CAREER IN SOME SELECTED ORGANIZATION


ABSTRACT

This research work is aimed at finding out and studying the factor affecting secretaries in Enugu capital territory. Secretaries were selected from the organization in Enugu capital territory. Secretaries were selected from the organization in Enugu as well as student secretaries from IMT Enugu.

To carry out this project effectively hypothesis were formulate and based on the hypothesis questionnaires and inter view questions were drawn. The questionnaires were administered to both student and practicing secretaries selected from the above organization in Enugu capital territory. Oral interviews were also conducted on some secretaries in the selected establishments.

However, it was discovered that factors like sogological, technological economic environmental factors and poor language structure were the factors adducting secretarial career in Enugu capital and these factor were responsible for secretaries dissatisfaction in their work places. The result of the study revealed that practicing secretaries dissatisfaction steam from the ill. Form masses misconception of this career, non-recognition of their career as managed team on job prospects etc.


CHAPTER ONE


Introduction

1.1 Background Of The Study:

The word ;’secretary” has been defined by Oxford Dictionary as “one entrusted with the secrets or confidence despondence and manage router and detail work for superior.

According to secretaries have other managerial duties of dictation from the boss, answering telephone calls, getting information, recording and keeping information using duplicating machine electric, and menual typewriter, computer internal, telex and so on. An office being nerve center of an organization needs good management to achieve its desired goals.

However, there are certain factors which affect secretaries while on job and these minder production and secretaries stability on this career.

Some of these factors are technological factors poor language structure, sociological factors environment factors, and economic factors.

Presently, the need for exposing secretaries to the use of modern office equipment has risen due to challenges they face in the modern word. The effect of language structure that secretaries in institute of management and Technology receive during truing can not be over emphasized as in labour marked available jobs are mean for those who have sound knowledge of good English.


1.2 Statement Of The Problem

It is degrading and under statement to say that secretarial career is of no importance because secretary is an eye opener. Through which every organization sees.

According to Onabanya (1990) A secretary is a skilled and specialized type of employee in an establishment or part of it who is charged with some aspects of organization functions in the unit dealing with people correspondence and other business matters;

In today modern world secretaries are faced with a lot of challenges offices due to what they are required to offer. There fore it is basically necessary that secretaries be giver equipment in institute of management and technology Enugu and other tertiary institution in Enugu capital territory.

This profession is a career that attracts disregard from people enqluating eyes. Most employers do not accord them a befitting recognition and respect, rather they show disregard and disrespect for the career. Often the people misunderstand the word secretary. They are of the opinion that anybody who write some seen it as a mere woman’s career and non-prebtigions. The secretary suffers image and personality degrades and thus crosses cabinet to other profession.


1.3 Purpose Of The Study

The purpose of this study is to highlight on find out the factors which affect secretarial career in some organization in Enugu capital territory. It would also look into the causes of misconception and disregard for secretaries and their profession or career in our society and find solutions to these problem.


1.4 Scope Of The Study

This research work is designed to finding out the factors affecting secretarial career in some selected organization in Enugu capital territory only.

Time constant:

This research work was carried out while school is still in session hence time contraption. The time for travelling to places to gather more facts was limited as I was doing the research work and also trying to meet up with my normal academic works.

As a result, this project work was affected to be restricted within the are of facts I could get within. The should available time.

Finance:

This is another problem the affected the effectiveness of this research work. As a student researcher, there not enough money to assisa my self to make this work a standardized on there are some text books due to mortuary incapability and organization outside Enugu I could not visit them due to lack of finance to transport myself. In effect, this would was limited only a few organization


1.5 Significance Of The Study

This research will help to identify the factors that contribute to secretaries dissatisfaction in offices.
It will also reveal to prospective secretarial in the career what they should expect from the profession as regards people misconception and misunderstanding of the career.


CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.1 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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