EFFECTS OF EMPLOYEES' MOTIVATION ON ORGANIZATIONAL PERFORMANCE
ABSTRACT
This research study examined extensively the twin concept of employee motivation on organizational performance from the points of view of various theorist actively involved in the field of organizational behaviour and management.
The organization was chosen for the case study because of its relevance in the airline industry in Africa.
A total population of 100 respondents were chosen from the organization for simple random sampling techniques. The major instrument used for the collection of data were personal interviews, administration of questionnaires, library research, internet search, and textbooks.
Four hypotheses were formulated. The data obtained were sorted and analyzed using the simple percentage for bio-data and chi-square for testing the hypotheses. The study reveals that factors that affected employee motivation on organizational performance, the benefits, the advantages to the growth and effectiveness of the organization.
In summary it was recommended that managers in the airline industries of the economy should ensure that their organizations initiated programmes and incorporate policies that would enable employee to seek and achieve defined goals, while maintaining their tenure in the organization.
CHAPTER ONE
Introduction
1.1 Background Of The Study
The term motivation is derived from the Latin word movere, meaning “to move”. In this context, motivation represents “those psychological processes that cause the arousal, direction and persistence of voluntary actions that are goal directed” Terence Mitchell (1997). Managers need to understand these psychological processes if they are to successfully guide employees toward accomplishing organizational objectives. Let examines the historical roots of motivational concepts.
The concept of motivation is based on the idea that every human experience involves a causation factor and an effect from that cause. One authority maintains that there are seven essential causes. These are: (i) The urge arising from bodily needs; (ii) The urge to succeed and achieve; (iii) The urge to avoid failure and disappointment; (iv) The urge for recognition and approval; (v) The urge for security, (vi) The urge to experience something new and different; and (vii) The sex urge. The manager must be aware of these motivating forces and should use the knowledge of these forces in carrying out his assignments.
The concept of motivation centres on the idea that motivation is shown by a change in behaviours as a result of experience. The manager must know the various elements of human behaviour, which are the foundations of motivation. There are seven aspects of motivation advanced psychologists. These are: (i) situation, (ii) personal characteristics, (iii) goals, (iv) interpretation, (v) action, (vi) consequence, and (vii) reaction to thwarting.
The seven aspects function as individuals strive for goal attainment. Earlier experience has prepared the individual on certain ways to be personally ready for new experiences when new situations are presented, the person will interpret this new situation and respond in such a way based on the consequence that he has experienced in similar situations in the past. Previous consequences, in similar situations will bring personal goals closer and, as a result, increase personal readiness to accept the new situation. Favourable consequences do not always result and, when this occurs, the individual’s effort is said to be thwarted for lack of goal attainment.
The manager must focus on teaching employees to accept and operate new procedures in such a way that none of them feelthwarted. He must also be realistic enough to know that this ideal cannot always be attained and should give enough thought to ways that might turn employees away from non-adaptive behaviour.
Apart from motivation and organizational performances, the organization needs to be able to evaluate effectively the employees who operating the work under review. The types of people that will be needed in the revised operation must be envisioned. Extensive job analysis, supported by appropriate job descriptions, must be obtained for the old and new operations. He also has to judge the limits occasioned by personal restraint based on the analysis. It is impossible to operate favourably without people having most of the requisite abilities.
1.2 Statement Of The Problem
Every research is aimed at providing solution to an identified problem, the following problems are identify with employee motivation on organizational performance.
Supervision. To decrease demotivation in this area, you must begin by making wise decisions when you appoint someone to the role of supervisor. Be aware that good employees do not always make good supervisors. The role of supervisor is extremelydifficult. It requires leadership skills and the ability to treat all employees fairly.
Salary. The old adage “you get what you pay for” tends especially to be true when it comes to staff members. Salary is not a motivator for employee, but they do want to be paid fairly.
Interpersonal relations. Remember that part of the motivation of being employed is the social contact it brings, so allow employees a reasonable amount of time for socialization (e.g., over lunch, during breaks, between customers). This will help them develop a sense of camaraderie and teamwork. At the same time, you should crack down on rudeness, inappropriate behaviour and offensive comments. If an individual continues to be disruptive, take charge of the situation, perhaps by dismissing him or her from the practice.
1.3 Objectives Of The Study
The objectives of this study are as follows:
- To identify the factors that motivate employee of Ethiopian airlines
- To examine the effect of these factors on organizational performance.
- To identify the factors that demotivate employees of Ethiopian airlines.
- To identify other factors that influence organizational performance of Ethiopian airlines.
1.4. Research Questions
During the course of the research, the following are likely questions that needed proper attention:
- What are the factors that motivate employees of Ethiopian airlines?
- What are the factors that effect the performance of Ethiopian airlines?
- How to identify the factors that demotivate the employees of Ethiopian airlines?
- How to identify other factors that influence organization performance at Ethiopian airlines?
1.5. Statement Of The Hypotheses
This study aims at examining the effects of employee motivation on organizational performance at Ethiopian airlines. The study was undertaken in a very critical manner in order to ascertain the professional effects of employee motivation on organizational performance.
The following Hypotheses were tested:
- HO: Our incentives push us to perform our jobs efficiently
H1: Our incentives do not push us to perform our jobs efficiently - HO: Leadership in Ethiopian airlines enhances profitability
H1: Leadership in Ethiopian airlines does not enhances profitability - HO: Promotion in Ethiopian airlines enhances low labour turnover
H1: Promotion in Ethiopian airlines does not enhances low labour turnover - HO: Performance recognition in Ethiopian airlines increases efficiency
H1: Performance recognition in Ethiopian airlines does not increases efficiency
1.6 Definition Of Terms And Concepts
The following terms are defined as they appear in these study:
(a) Motivation:
It refers to the psychological processes that arouse and direct goal directed behaviour.
(b) Service:
This is a system that provided what the public needs, organized by the government or a private organization or company.
(c) Efficiency:
This indicates the extent to which the organization produces a given output with the least possible use of the resources.
(d) Effectiveness:
This means achieving results.
(e) Productivity:
This is the ratio of output to input be it labour or other resources.
(f) Quality:
- Meeting concrete demands and expectations e.g. Time, quality specifications, finances, defect rates, functions and safety guarantee.
- Meeting emotional expectation and desires e.g. attitudes, commitments, behaviour, attention, loyalty, credibility, consistency.
(g) Environment:
The condition that affect the behaviour and development of the organism.
(h) Finance:
This indicates the money used to run a business, an activity or a project.
(i) Mechanism:
This means a system or method for achieving a particular goal or goals.
1.7. Scope Of Study
The central aim of this research study is to identify, highlight and analyze the relationship between employee motivation and organizational performance.
Moreover, the scope of the project will cover virtually the problems militating against employee motivation on organizational performance with specific reference or emphasis on Ethiopian airlines. These problems are enormous, but this paper will limit itself to ones identified in the sector spanning over the period of four years from 2005 to 2009.
1.8. Limitations
In carrying out a proper and thorough research the understated constraints were experience.
Such as epileptic supply of electricity, the reluctance attitude of the respondents, transport fare, finance constraints, accessibility to the relevant information through website, time factor as a result of commitments to the researchers lectures, family problems, his job and some communication problems.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
Effects of Employees’ Motivation on Organizational Performance can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Effects of Employees' Motivation on Organizational Performance" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Background …
- ⋮
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Conceptual Review
- 2.3 Theoretical Framework
- ⋮
- 2.4 Empirical Studies
- 2.5 Research Gaps
- 2.6 Summary of Literature Review
CHAPTER THREE
RESEARCH METHODOLOGY
- 3.1 Introduction
- 3.2 Research Design
- 3.3 Population of Study
- 3.4 Sampling and Sampling Technique
- 3.5 Validation of Research Instrument
- 3.6 Method of Data Collection
- 3.7 Method of Data Analysis
- 3.8 Questionnaire Administration
- 3.9 Ethical Consideration
- 3.10 Statistical Analysis
CHAPTER FOUR
DATA ANALYSIS, RESULT AND DISCUSSION
- 4.1 Introduction
- 4.2 Presentation and Analysis of Data
- 4.3 Re-statement of Research Questions
- 4.4 Test of Hypotheses
- 4.5 Discussion of Findings
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary of Findings
- 5.3 Conclusion
- 5.4 Recommendation
- 5.5 Suggestion for Further Study
REFERENCES
APPENDIX A - “QUESTIONNAIRE”
Disclaimer for Complete Material Utilization
The displayed research work titled "Effects of Employees' Motivation on Organizational Performance" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can the material for “Gender Politics in Nigeria” be used as a guide for Political Science Project?
Yes it can be used — Despite the advances towards recognition of women’s political, economic and social interaction with men during the 21st century, there is a continuing lack of women policy-makers in Nigeria. Women are largely absent from positions in the local, national and international institutions that govern our daily lives. This observation is that women tend to be discriminated against when it comes to participation in political activities or decision-making processes. Women’s continuing absence from key positions in the political, economic and social institutions is not only disappointing but also nauseating. This problem seems to be acute in Akwa Ibom State, our area of investigation and also in Nigeria in general. This work investigates in-depth female gender and political participation and their involvement in …
Can the material for “Design and Implementation of Student Attendance Monitoring System Using Fingerprint” be used as a guide for Computer Science (CS) Project?
Yes it can be used — Student Attendance Monitoring System Using Fingerprint is a software developed for daily student attendance in schools and institutions. The ability to compute the attendance percentage becomes a major task as manual computation produces errors, and also wastes a lot of time. The aim of the study is to design and develop a reliable, scalable and cost effective Fingerprint based Student Attendance monitoring system. In achieving this aim, the following specific objectives were laid out to develop a fingerprint students’ attendance capturing system and compare it with manual system and carry out the analysis of manual processes involved in class attendance and examination attendance. The motivation that led to the implementation of the proposed system is that the traditional system is …
Is the topic “Effect of Different Carbon Sources on the Growth of Antimicrobial Producing” recommended for Public Health Project?
Yes it is highly recommended — Effect of different carbon sources on the growth of antimicrobial producing Bacillus species in ogiri-egusi sold in Ogbeta, Orie, Artisian, Kenyatta, Enugu State were evaluated using standard microbiological and analytical methods. 12 bacteria were isolated and identified such as Bacillus subtilis,(33.33), Bacillus pumulis (41.66), Bacillus licheniformis (25) were identified based on their colony biochemical characteristics.The isolates of the highest occurrences is bacillus pumilus. Agar well diffusion method was used to determine the antimicrobial activity against two pathogenic organisms, Escherichia coli, Staphylococcus aureus. Bacillus subtilis and Bacillus pumulis, gave a zone of inhibition Escherichia coli 0.6mm and 0.8mm after 24 hours of incubation also carbon sources of 5% and 10% sucrose, Glucose and soluble starch were used to check their different carbon …
Can this topic “The Effect of Trade and Finance on Economic Growth and Development in Nigeria” be used for Finance Project?
Yes it can be utilized for research — Several statistical approaches were implemented to carry out this research, in which Central Bank of Nigeria (CBN), Nigeria Institute of Economic Research (NISER), National Bureau of Statistics (NBS) were involved, information were adequately collected and analysed respectively. The purpose of the study is to evaluate the effect of trade and finance evaluates the effort of Nigerian economy on the on economic growth and development in Nigeria and its impacts on development. The findings however, showed that trade and finance has a direct impact on the economic growth and development in Nigeria. The philosophical and logical framework of this study is based on the”hypothesis that trade and finance plays veritable role in sustainable development- whether in the developed or growing economy. Both the …
Can this topic “Design and Implementation of Account Holders Information System for a Microfinance Bank” be used for Computer Science (CS) Project?
Yes it can be utilized for research — The Bank Holders Account Information System is an application for maintaining a person’s account in a bank. In this project I tried to show the working of a banking account system and cover the basic functionality of a Bank Account Management System. Creating and managing user account is a challenge of any IT firm. Currently banks use the manual method of documenting and managing user accounts. This system has proven to yields many faults as there are always mismanagement if records. Some software already in place is not functional enough and does not have the required functionalities. To develop a system for managing user accounts is necessary. This project has been developed to carry out the processes easily and quickly, …
Can the material for “The Influence of Social Media Language in Writing Skills of Senior Secondary School Students” be used as a guide for English Education Project?
Yes it can be used — Writing is the language skill that should be constantly improved from time to time. The study was carried out to examine the Influence of Social Media Language in Writing Skills of Senior Secondary School Students. In achieving this aim, the following specific objectives were laid out to examine the effects of the new trends of writing on students’ writing and their academic performance and identify the new trends in writing on social media platforms in the language of Akpugo Community Secondary School. Investigation revealed that the rate at which students perform poorly in writing has become a source of concern to the teachers and educational stakeholders. The heavy use of the social media has become a nuisance to our youths, …
Can the material for “Lime and Fly Ash Stabilization on Brick Produced using Red Clay” be used as a guide for Civil Engineering Project?
Yes it can be used — The study focuses on the Lime and Fly Ash Stabilization on Brick Produced using Red Clay. Physical properties of the soil were examined before used. After the bricks were produced and cured accordingly, the samples were tested for mechanical properties. “Red Clay” or “bauxite residue” is a highly alkaline waste generated from alumina refinery with a pH of 10.5–12.5 which poses serious environmental problems. Neutralization or its treatment by sintering in presence of additives is one of the methods for overcoming the caustic problem as it fixes nearly all the leachable free caustic soda present in Red Clay. In the present study, feasibility of reducing the alkaline nature of Red Clay by sintering using fly ash as an additive via …
Is the topic “The Impact of Information and Community Technology on Classroom Teaching and Learning” recommended for Information Technology Project?
Yes it is highly recommended — The research was undertaken to study the impact of information and community technology on classroom teaching and learning in University of Lagos, Akoka, Lagos state. Chi-Square statistical tools were used. Descriptive research design was employed to analyse the data, and simple random sampling techniques was employed to obtain a representative sample, One hundred teachers both males and females from different socio-economic status and religion background were involved in the study, and they were randomly selected from the nine faculties in the University of Lagos Akoka. Four hypotheses were posited and tested using Chi-Square analysis at 0.05 level of significant the result showed that ICTs are positively related with classroom teaching and learning. …
Can the material for “Design and Implementation of an Online Hotel Reservation System with Payment Integration” be used as a guide for Computer Science (CS) Project?
Yes it can be used — Hotel Management System operates a global online hotel reservation system for business and leisure travelers. This study aims to develop and design an Online Hotel reservation and management system for Declen Hotel, as the case study is to understand and make use of the internet to solve some of the problems which are usually encountered during manual operations of the hotel management. It presents user-friendly features that will familiarize pleasure seekers on the online hotel reservation system, evaluate it and highlight the benefits it can provide to the hotel. In addition, it will purvey supplement material in their front desk operation course. The methodology adopted in this study is the structured system analysis and design methodology (SSADM) which is a …
Can the material for “Evaluation of Usefulness of Inventory Management” be used as a guide for Business Administration and Management (BAM) Project?
Yes it can be used — It has been generally accepted that for any organization to produce and satisfy its stakeholders, such organization must have good management team that manages the resources of the organization using some laid down rules. In manufacturing concerns, inventories constitute a greater proportion of assets. The management of inventories usually involves a lot of problems which range from the right tome to place order to maximization of profits for the stakeholders. Thus, the research undertaken this research work entitled. Evaluation of usefulness of inventory management. A study of some selected Beverage Companies including: Coca-Cola Nigeria Plc, Pepsicola Nigeria Plc and Nigeria Mineral Water Industries Limited. The objective of this work includes: To determine whether profit is maximized and cost minimized due …