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Design and Implementation of an Online Petition Management System

DESIGN AND IMPLEMENTATION OF AN ONLINE PETITION MANAGEMENT SYSTEM


ABSTRACT

Petition Management System is a system that handles formal request to a public authority, usually a governmental institution with the purpose of changing public policy, calling for an official statement, or evoking certain acts by a public institution. The aim of this research is to Design and Implement an Online Petition management System that will allow citizens in a democratic society send in electronic petitions to assist government / institutional laws for better reforms with the following objectives to: enable Sending in of petitions electronically over the internet, petitions sent in can be easily managed, as government receive thousands of petitions daily, increase accountability, better governance among top government institutions and the legislative aim of government and improve the way petitions are handled and managed to help improve good governance. The methodology adopted in this study is the structured system analysis and design methodology (SSADM) which is a technical approach for analyzing and designing an application or system by applying object throughout the software development process. The programming language used is HTML, CSS, JAVASCRIPT, PHP, SQL and JQUERY. The reason why web programming languages was used is because, it is platform independent and it is a web based application. The e-petitions system research work will promote openness and responsiveness to the public and demonstrates the power of Internet for efficient information dissemination is the array of information displayed about petitions after they are closed for signature collection. The expected result is an online Petition Management System that will process client’s, and the system will generates an corresponding and accurate information stating its approval or declination of request by public authority.


CHAPTER ONE

1.1 Introduction

Petitions is defined by Lindner and Riehm (2009) as a formal request to a public authority, usually a governmental institution with the purpose of changing public policy, calling for an official statement, or evoking certain acts by a public institution. Corbett (2011) conceives petitions as a mechanism for public direct communication with the parliament to inform it of a particular public issue and to seek parliamentary action to remedy it. In this regards, petition is a form of political participation which enables citizens’ involvement in decision making process. A robust petitioning system has been seeing as enabling citizens’ voice to be heard and in turn, help underpin the legitimacy and functioning of representative institutions. It enhances the relationship between parliament and citizen (Miller, 2009; Stewart, Cuddy and Silongan, 2013).

As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Limitations of the Study and Definition of technical terms.


1.2 Background of Study

Generally, petitions are characterized as formal solicitations or requests to an authority, usually a governmental institution mostly legislative aim of government. In most democracies, the residences have the right to petition government, parliament and/or other public entities is codified in legal documents, in many instances even in constitutional law. With respect to electronic petitions (e-petitions) which involves the use of technology and communication technologies mostly the internet, it is necessary to distinguish between formal and informal types (Santucci 2007): Formal e-petitions refer to regulated and at any rate somewhat legitimately arranged e-petition systems operated by public institutions. Informal e-petitions, then again, are manual systems established and managed by non-governmental, private organizations/ associations. Thus, the prerequisites requirements for launching informal e-petitions and gathering signatures online are not dependent to public law. Of course, informal e-petitions usually seek to address public institutions after a certain number of signatures have been collected. Empirically, two main types of informal e-petitions can be distinguished: e-petitions initiated by NGOs as part of political campaigns, and e-petition platforms operated by private organizations (both commercial and not-for-profit) which provide the internet-based infrastructure to initiate e-petitions and collect signatures online.

The chance to petition political authorities or other government organizations can be traced back into ancient history (Bockhofer 1999; Hirsch 2007; Klasen 1991). During the span of the centuries, this communication channel between subjects and rulers was ceaselessly adjusted to changing political and social condition needs. The most recent improvements of the political opportunity to submit petitions are closely related to the rise of the internet as a medium of mass communication. Among the various possibilities to offer formal online participation channels to citizens, e-petitions were clearly at the forefront of official, fully operational e-democracy activities of governments and parliaments. In 2000, the Scottish e-petitioner was the first e-petition system to be introduced in recent times to help elect parliament members. After two years, another regional parliament, the Parliament of Queensland, stuck to the same design, by designing an e-petition system of its own. In 2004-2005, the German Federal Parliament, the Bundestag, is currently working on an e-petition system like Scottish one. Also, at the community level, over a hundred Norwegian districts are offering e-petitions to their residents since 2005. In addition, the British Parliament in London is currently considering about implementing an e-petition system in the near future (House of Commons 2008).

The e-petition system has not only been developed only for parliaments, also different governments intuitions started to follow this path: The probably most famous example – and a highly controversial one at the same time – is the British Prime Minister’s e-petition system which started in 2006. This run down could be proceeded with various examples, such as the e-petition systems of the European Parliament or in South Korea. E-petitioning has been actualized and implemented by various public institutions – compared to the most common form of petitioning which is manual– moderately develop. Against this setback in the development of e-petitions systems, having a closer look at the advancements during the past decade in the field of e-petitioning seems to be particularly encouraging if the understanding of the relationship between public institutions and internet-based systems designed to make available additional and/or new channels for political participation is to be improved.


1.3 Statement of Problems

This paper is to develop an online petition management system, to replace the complex manual way of sending petitions across government institutional, the configuration of the technical design of the online-based petition systems and the dynamics of political participation, the analysis of the e-petition case studies particularly deals to solve the following issues:

  1. Replacement of the manual way of sending in petitions, through a rigorous procedure, which is always difficult for citizens.
  2. Protection of petition senders against insecurity in countries.
  3. Assist citizens to participant fully in government laws and reforms, to increase accountability.

1.4 Aim and Objective of the Study

The main aim of this research is to Design and Implement an Online Petition management System that will allow citizens in a democratic society send in electronic petitions to assist government / institutional laws for better reforms with the following objectives to:

  1. Enable Sending in of petitions electronically over the internet.
  2. Petitions sent in can be easily managed, as government receive thousands of petitions daily.
  3. Increase accountability, better governance among top government institutions and the legislative aim of government.
  4. Improve the way petitions are handled and managed to help improve good governance.

1.5 Significance of Study

The e-petitions system research work will promote openness and responsiveness to the public and demonstrates the power of Internet for efficient information dissemination is the array of information displayed about petitions after they are closed for signature collection. This study will be of immense benefit to other researchers who intend to know more on this study and can also be used by non-researchers to build more on their research work. This study contributes to knowledge and could serve as a guide for other study.


1.6 Scope of Study

The study focuses on the Design and Implementation of an Online Petition Management System.


1.7 Limitations of the Study

During the course of this study, many things militated against its completion, some of which are:

  1. Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
  2. Research material: availability of research material is a major setback to the scope of the study.
  3. Frequent power failure: This made the researcher append more money on fuel to ensure sustainable power.
  4. Financial Constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet).

1.8 Definition of Terms

  1. Petition - A petition is a request to do something, most commonly addressed to a government official or public entity.
  2. Legislative - having the power to make laws.
  3. Citizen - a legally recognized subject or national of a state or commonwealth, either native or naturalized.
  4. Government - A government is the system or group of people governing an organized community, often a state. In the case of its broad associative definition, government normally consists of legislature, executive, and judiciary.
  5. E-petition – electronic petition.
  6. Parliament - a parliament is a legislative body of government.

CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION

  • 1.1 Introduction
  • 1.2 Background of Study
  • 1.3 Statement of Problems
  • 1.4 Aim and Objective of the Study
  • 1.5 Significance of Study
  • 1.6 Scope of Study
  • 1.7 Limitations of the study
  • 1.8 Definition of Terms

CHAPTER TWO

LITERATURE REVIEW

  • 2.1 Introduction
  • 2.2 Conceptual Review
  • 2.3 Theoretical Framework of Public Petition
  • 2.3.1 E-petition Systems in Nigeria
  • 2.3.2 Main Institutional Procedure of E-Petition
  • 2.4 Design Features of E-petition System
  • 2.5 Concept of Registration
  • 2.5.1 Online Registration
  • 2.5.2 Usage of Online Registration Forms
  • 2.6 Web Portal
  • 2.6.1 Types Of Web Portals

CHAPTER THREE

SYSTEM ANALYSIS AND DESIGN

  • 3.1 Methodology Adopted
  • 3.1.1 Problem Identification Using SSADM
  • 3.2 Analysis of the Existing System
  • 3.2.1 Dataflow of the Existing System
  • 3.2.2 Disadvantages Of The Existing System
  • 3.2.3 Weakness of the existing System
  • 3.3 Analysis of the Proposed System
  • 3.3.1 Data Flow Diagram of the Proposed System
  • 3.3.2 Advantages of the Proposed System
  • 3.3.3 Justification of the Proposed System
  • 3.4 Functional Requirements
  • 3.4.1 Use Case Diagram Of The Admin / User Privileges
  • 3.5 Data Requirements
  • 3.6 High Level Model of the Proposed System

CHAPTER FOUR

SYSTEM DESIGN AND IMPLEMENTATION

  • 4.1 Objectives of the Design
  • 4.2 Cohesion and Decomposition High level Model
  • 4.3 Control Center / Overall Dataflow Diagram
  • 4.3.1 Proposed System Operation Flowchart
  • 4.4 System Specification and Design
  • 4.4.1 Input and Output Specification
  • 4.4.2 Database Specification and Design
  • 4.4.3 Data Dictionary
  • 4.5 Choice and Justification of Programming Language
  • 4.6 Program Documentation
  • 4.7 Implementation Techniques
  • 4.8 Programming Module Specification
  • 4.8.1 Installation
  • 4.9 Computer Hardware Minimum Requirement
  • 4.10 Software Requirement
  • 4.11 Personnel / User Training

CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATION

  • 5.1 Introduction
  • 5.2 Summary
  • 5.3 Conclusion
  • 5.4 Recommendation

REFERENCES

APPENDIX A - “SOURCE CODE”

APPENDIX B - “OBJECT PROGRAM”


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