COMPUTERIZED HOTEL MANAGEMENT SYSTEM
ABSTRACT
Hotel Management System is a site user will be able to search room’s availability with an online booking reservations system. The aim of the study is to develop a Computerized Hotel Management System that will ease the stress associated with the existing manual system as earlier stated. In achieving this aim, the following specific objectives were laid out to design and develop an application that will: manage fast access to the guest files and provide better data management facilities, enable fast and easy retrieval of guest records and data for fast reference activities, provide security measures to access the hotel’s information lowering data security threats, reduce paper usage at the hotel, data entry and processing errors, and create a database management system (DBMS) which allocates storage to customer’s data and also provides security for the stored data. The methodology adopted in this study is the structured system analysis and design methodology (SSADM) which is a technical approach for analyzing and designing an application or system by applying object throughout the software development process. The programming language used is HTML, CSS, JAVASCRIPT, PHP, SQL and JQUERY. The reason why web programming languages was used is because, it is platform independent and it is a web based application. This project will be of benefit to: Enterprises and Hospitality Industry such as; hotel. The expected result is a Computerized Hotel Management System that will manage and process customer’s hotel booking, bills payment and room reservations. The system will generates an accurate information about reserved hotel rooms with reference to their scheduled date for managerial decision making payment purpose.
CHAPTER ONE
1.1 Introduction
Hotel Management System is a hotel reservation site script where site users will be able to search room’s availability with an online booking reservations system. Site users can also browse hotels, view room inventory, check availability, and book reservations in real-time. Site users enter check-in date and check out date then search for availability and rates. After choosing the right room in the wanted hotel – all booking and reservation process is done on the site and an SMS is sent to confirm the booking.
As a prelude to other parts of this study, this chapter will discuss the background upon which this study was initiated, the statement of problems that led to this study, the Aim and Objectives of the study. Others are Significance of the study, Scope of work, Limitations of the Study and Definition of technical terms.
1.2 Background of Study
Hotel Management System operates a global online hotel reservation system for business and leisure travelers. To compete with the international e-marketplace, a great deal of attention should pay towards the optimization of user requirements to generate recommended hotel alternatives (Koolmanojwong, 2000). In general sense, hotel management is the way of maintaining different activities of a hotel where a number of staffs are engaged to perform a number of these activities. At first let us take a glance to an ordinary hotel. For hiring a room in this type of hotel, the client needs to meet with the receptionist to collect the information of hotel facilities (O'Fallon et al., 2011). After that he is to fill up the pro forma provided by the hotel authority, then he has to pay the defined amount of money and is offered room key for his/her rented room. He/she is then finishes the formalities a reception zone through these undergoing customs. But client always wants greater privacy and reliable security. Koolmanojwong et al. developed an intelligent e-marketplace for the tourism based on fuzzy to serve the customers who wants to travel but has no idea about the accommodation (Ngai et al., 2003). This system is global in the sense that anyone can use this to find the appropriate hotel according to his/her affordable means (Jingzhi et al., 2006). The details of the hotel management systems including the franchising, casinos, health Spas, payroll, credit, accounting control etc. are well described in (Gray et al., 20002.
There are many inherent problems with using the old method of recording hotel check-in information. Such problems can occur as check papers and information sent to the wrong place. Some cannot even handle the massive volume of guest and their records. There is difficulty in locating guest files due to the large number of guests. Because of the large amount of files, receipt generation is extremely difficult for the hotel employees. Human computational errors are also a major issue due to improper calculation. Large storage space is required to store all of the files. Overall these problems end up costing loss of profit.
1.3 Statement of Problems
The problems faced by the existing system and hope to be solved by the Computerized Hotel Management System are entailed below:
- Records are manually written and stored in various registers.
- Lots of human errors are encountered when records are hand-written.
- The use of numerous registers for hostel allocation can be very cumbersome, hence tracing records become tedious.
- Difficulty in maintaining or updating the records, hence, retrieval of a certain dataset from a bunch of registers is almost impossible.
- Loss or damage of any of the registers leads to damage of lots of important files at a time.
- Lack of data security.
1.4 Aim and Objective of Study
The aim of the study is to develop a Computerized Hotel Management System that will ease the stress associated with the existing manual system as earlier stated. In achieving this aim, the following specific objectives were laid out as follows to design and develop an application that will:
- Manage fast access to the guest files and provide better data management facilities
- Enable fast and easy retrieval of guest records and data for fast reference activities
- Provide security measures to access the hotel’s information lowering data security threats
- Reduce paper usage at the hotel, data entry and processing errors
- Create a database management system (DBMS) which allocates storage to customer’s data and also provides security for the stored data.
1.5 Significance of Study
This project will be of benefit to: Enterprises and Hospitality Industry such as; Hotels. The proposed system will also be beneficial to Hotel Managers which applies the appropriate strategy in achieving the set goals. This study will be of immense benefit to other researchers who intend to know more on this study and can also be used by non-researchers to build more on their research work. This study contributes to knowledge and could serve as a guide for other study.
1.6 Scope of Study
The study focuses on the Design and Implementation of a Computerized Hotel Management System using Grand Pela Hotel in F.C.T. Abuja as a case study.
1.7 Limitations of the Study
During the course of this study, many things militated against its completion, some of which are:
- Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
- Establishment Policies: Establishment policies posed a serious limitation as most staffs are not ready to release information needed for this project work. There were lots of information needed from the staffs of this institution to enhance the study which took them time to release or they did not release at all for security purposes, hence the scope was reduced.
- Research material: availability of research material is a major setback to the scope of the study.
- Frequent power failure: This made the researcher append more money on fuel to ensure sustainable power.
- Financial Constraint: Insufficient fund tends to impede the efficiency of the researcher in sourcing for the relevant materials, literature or information and in the process of data collection (internet).
1.8 Definition of Terms
Billing: This is the process of preparing or sending invoices.
E-billing: This is the process of paying and receiving bills online.
E-data: It is data stored and transmitted as binary code.
E-payment: E-payment can be simply defined as paying for goods or services on the internet. It includes all financial operations using electronic devices, such as computers, smartphones or tablets. It comes with various methods, like credit or debit card payments or bank transfers.
E-cheque: It is an electronic version or representation of a paper cheque. The account holder writes an e-check (or e-cheque) using a computer or other type of electronic device and transmits the e-cheque to the payee electronically.
Invoice: An invoice is a document that lists the products and services a business provides to a client and establishes an obligation on the part of the client to pay the business for those products and services.
Customer: A customer is a person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers.
Receipt: It is a document acknowledging that a person has received money or property in payment following a sale or other transfer of goods or provision of a service.
Client: A client of a professional person or organization is a person or company that receives a service from them in return for payment. A client is someone who gets services or advice from a professional person, company, or organization.
Records: These are information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction of business.
Budget: A budget is a financial document used to project future income and expenses. A budget is described as a precise statement, representing a financial estimate of income and expenditure of the government for a certain period.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
Procedure for Downloading the PDF (Docx) Material
Computerized Hotel Management System can be downloaded by requesting the full set of materials at the project or seminar cost. The document will be sent via Microsoft Word (MS-Word) format via WhatsApp (e-mail) following payment confirmation.
| Seminar Material Cost ₦3,000 | Project Material Cost ₦5,000 |
Request Complete Material
 | Click here to request the Complete Material via WhatsApp including;
|
TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Introduction
- 1.2 Background of Study
- 1.3 Statement of Problems
- 1.4 Aim and Objective of Study
- 1.5 Significance of Study
- 1.6 Scope of Study
- 1.7 Limitations of the study
- 1.8 Definition Of Terms
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Theoretical Review
- 2.2.1 Method of Hotel Booking
- 2.2.2 Method of Hotel Allocation
- 2.2.3 Customer Exit in Hotel
- 2.3 Concept of Hotel Registration
- 2.3.1 Online Hotel Registration
- 2.3.2 Usage of Online Hotel Registration Forms
- 2.4 Web Portal for Hotel Management System
- 2.4.1 Types of Web Portals for Hotel Management System
- 2.5 Database for Hotel Web Portals
- 2.5.1 Merits of Integrating Databases in Web Applications
SYSTEM ANALYSIS AND DESIGN
- 3.1 Methodology Adopted
- 3.1.1 Problem Identification Using SSADM
- 3.2 Analysis of the Existing System
- 3.2.1 Dataflow of the Existing System
- 3.2.2 Disadvantages Of The Existing System
- 3.2.3 Weakness of the existing System
- 3.3 Analysis of the Proposed System
- 3.3.1 Data Flow Diagram of the Proposed System
- 3.3.2 Advantages of the Proposed System
- 3.3.3 Justification of the Proposed System
- 3.4 Functional Requirements
- 3.4.1 Use Case Diagram Of The Admin / User Privileges
- 3.5 Data Requirements
- 3.6 High Level Model of the Proposed System
SYSTEM DESIGN AND IMPLEMENTATION
- 4.1 Objectives of the Design
- 4.2 Cohesion and Decomposition High level Model
- 4.3 Control Center / Overall Dataflow Diagram
- 4.3.1 Proposed System Operation Flowchart
- 4.4 System Specification and Design
- 4.4.1 Input and Output Specification
- 4.4.2 Database Specification and Design
- 4.4.3 Data Dictionary
- 4.5 Choice and Justification of Programming Language
- 4.6 Program Documentation
- 4.7 Implementation Techniques
- 4.8 Programming Module Specification
- 4.8.1 Installation
- 4.9 Computer Hardware Minimum Requirement
- 4.10 Software Requirement
- 4.11 Personnel / User Training
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary
- 5.3 Conclusion
- 5.4 Recommendation
REFERENCES
APPENDIX A - “SOURCE CODE”
APPENDIX B - “OBJECT PROGRAM”
Disclaimer for Complete Material Utilization
The displayed research work titled "Computerized Hotel Management System" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
INTRODUCTION
- 1.1 Introduction
- 1.2 Background of Study
- 1.3 Statement of Problems
- 1.4 Aim and Objective of Study
- 1.5 Significance of Study
- 1.6 Scope of Study
- 1.7 Limitations of the study
- 1.8 Definition Of Terms
LITERATURE REVIEW
- 2.1 Introduction
- 2.2 Theoretical Review
- 2.2.1 Method of Hotel Booking
- 2.2.2 Method of Hotel Allocation
- 2.2.3 Customer Exit in Hotel
- 2.3 Concept of Hotel Registration
- 2.3.1 Online Hotel Registration
- 2.3.2 Usage of Online Hotel Registration Forms
- 2.4 Web Portal for Hotel Management System
- 2.4.1 Types of Web Portals for Hotel Management System
- 2.5 Database for Hotel Web Portals
- 2.5.1 Merits of Integrating Databases in Web Applications
SYSTEM ANALYSIS AND DESIGN
- 3.1 Methodology Adopted
- 3.1.1 Problem Identification Using SSADM
- 3.2 Analysis of the Existing System
- 3.2.1 Dataflow of the Existing System
- 3.2.2 Disadvantages Of The Existing System
- 3.2.3 Weakness of the existing System
- 3.3 Analysis of the Proposed System
- 3.3.1 Data Flow Diagram of the Proposed System
- 3.3.2 Advantages of the Proposed System
- 3.3.3 Justification of the Proposed System
- 3.4 Functional Requirements
- 3.4.1 Use Case Diagram Of The Admin / User Privileges
- 3.5 Data Requirements
- 3.6 High Level Model of the Proposed System
SYSTEM DESIGN AND IMPLEMENTATION
- 4.1 Objectives of the Design
- 4.2 Cohesion and Decomposition High level Model
- 4.3 Control Center / Overall Dataflow Diagram
- 4.3.1 Proposed System Operation Flowchart
- 4.4 System Specification and Design
- 4.4.1 Input and Output Specification
- 4.4.2 Database Specification and Design
- 4.4.3 Data Dictionary
- 4.5 Choice and Justification of Programming Language
- 4.6 Program Documentation
- 4.7 Implementation Techniques
- 4.8 Programming Module Specification
- 4.8.1 Installation
- 4.9 Computer Hardware Minimum Requirement
- 4.10 Software Requirement
- 4.11 Personnel / User Training
SUMMARY, CONCLUSION AND RECOMMENDATION
- 5.1 Introduction
- 5.2 Summary
- 5.3 Conclusion
- 5.4 Recommendation
REFERENCES
APPENDIX A - “SOURCE CODE”
APPENDIX B - “OBJECT PROGRAM”
Disclaimer for Complete Material Utilization
The displayed research work titled "Computerized Hotel Management System" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
Frequently Asked Questions (FAQ)
Can the material for “Awareness and prevention of gestational hypertension among pregnant women attending primary health center oba” be used as a guide for Adult Education Project?
Yes it can be used — Gestational hypertension often starts in the second half of pregnancy. It normally goes away after your baby is born. Gestational hypertension is high blood pressure in pregnancy. Hypertensive disorders represent one of the most common problems of pregnancy and lead to increased maternal and perinatal morbidity and mortality. The aim of the research work is to investigate the awareness and prevention of Gestational hypertension among pregnant women attending Oba PHC. In achieving this aim, the specific objectives were set out to examine the effect of blood pressure on gestational hypertension among pregnant women attending Oba Primary Health Care (PHC), estimate the regression model between the variables based on the sample collected, test the significance of the coefficient of regression, and …
Can the material for “An Effective Antenatal Care Service a Remedy to Anaemia in Pregnancy” be used as a guide for Midwifery Project?
Yes it can be used — The study was carried out to determine the Effective Antenatal Care Service a Remedy to Anaemia in Pregnancy using Enugu State Primary Health Care as a case study. In achieving this aim, the following objectives were laid out to assess the Antenatal Mother Care Service towards Anaemia in Pregnancy in Enugu State Primary Health Care Service, determine the attitude of health care worker towards Antenatal Mother, and examine the effect of Anaemia on Pregnant women during Antenatal Care Service in Enugu State. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 250 (two hundred and fifty) respondents were selected for this study to represent …
Can the material for “The Role of Insurance Scheme in Health Services in Nigeria” be used as a guide for Insurance Project?
Yes it can be used — The insurance scheme health services have been playing dominant role in improving health services in Nigeria. This research work was carried out to survey the problems, abuses and effect of insurance scheme in health services. The main aims of this organisation is to ensure that all its citizens receive good medical services. Also to make available to all residents no matter the class or status, race, age and sex in need of medical care. Finally, to ensure that good health services can be spread to the poor and rich by payment of premium. Also majority members of the populace receive medical services from selected health care centre without difficulties. …
Is the topic “Multi-Level Intrusion Detection and Log Management System in Cloud Computing” recommended for Computer Science Education Project?
Yes it is highly recommended — Cloud Computing is a new type of service which provides large scale computing resource to each customer. Cloud Computing systems can be easily threatened by various cyber-attacks, because most of Cloud Computing systems provide services to so many people who are not proven to be trustworthy.Therefore, a Cloud Computing system needs to contain some Intrusion Detection Systems (IDSs) for protecting each Virtual Machine (VM) against threats. In this case, there exists a trade-off between the security level of the IDS and the system performance. If the IDS provide stronger security service usingmore rules or patterns, then it needs much more computing resources in proportion to the strength of security. So the amount of resources allocating for customersdecreases. Another problem in …
Can the material for “Impact of Student Self Efficacy on Achievement in Biology” be used as a guide for Biology Education Project?
Yes it can be used — Self-efficacy refers to the confidence students have in their abilities for academic success in a given task. The study was carried out to examine the Impact of Student Self Efficacy on Achievement in Biology in Enugu East Local Government Area. In achieving this aim, the following specific objectives were laid out to investigate the influence of gender on academic achievement of students with self-efficacy in biology and determine the relationship between self-efficacy and academic achievement in biology. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. A total of 150 (one hundred and fifty) respondents were selected for this study to represent the entire population of the …
Is the topic “Nigeria Stock Market as an Instrument in Mobilization of Investment Capital” recommended for Accountancy / Accounting Project?
Yes it is highly recommended — The study determines the Nigeria Stock Market as an Instrument in Mobilization of Investment Capital. In achieving this aim, the following specific objectives were laid out to contribution of the capital market to the development of industrial capabilities and economic growth, the possible strategies to enhance or increase capital market, the mission or objective of the Nigeria stock exchange in promoting increased capital information in Nigeria by the 2010, and the relevance or usefulness of stock market in the mobilization of investment capital. The research design used in this report is descriptive design, utilizing questionnaire method to obtain information from the respondents for this project. Primary data were collected from the primary source which questionnaire was used as an instrument …
Can the material for “The Impact of Federal Government Tax Policies on Nigerian Economy 1995-2003” be used as a guide for Banking and Finance (BF) Project?
Yes it can be used — The purpose of writing this research works. The impact of federal government tax policies on the Nigerian Economy, is determine whether the federal government tax policies in Nigeria has contributed immensely to the overall growth of the economy. It also seeks to investigation on the extent the polices of federal government tax has helped in revenue generation and allocation. The literature review gave a background and in depth in the country and also the various policies banking them. The decision made on this work was derived based on the test conducted. The chi-square was used in testing the hypothesis while frequency tables and percentage were used in analyzing the data. The decisions were that the federal government tax policies is actually a …
Can the material for “Generic Skills and Teaching Effectiveness of Computer Teachers in Secondary School” be used as a guide for Education Project?
Yes it can be used — Generic Skills is a key competency that can be used across a large number of different occupations and they provide a platform for the development of employability skills needed by young people and adults. The study was carried out to determine generic skills for improving computer studies in secondary schools in Aniocha and Oshimili, Local Government Area of Delta State. In achieving this aim, the following specific objectives were laid out to determine the funding generic skills for improving the teaching of computer studies and assess the generic skills for improving teaching methodology required for the teaching of computer studies in secondary school in the area under study. The research design used in this report is descriptive design, utilizing questionnaire …
Can the material for “Design and Implementation of an Integrated Tourism Multimedia System” be used as a guide for Computer Science (CS) Project?
Yes it can be used — Multimedia Geographic Information System consists of integration of GIS with multimedia, and it is the presentation of GIS data in multimedia. Tourism can be defined as getting to know the World, seeing different places and tasting different flavors. The aim of the study is to Design and Implement of an Integrated Tourism Multimedia System. In achieving this aim, the following specific objectives were laid out as follows to design and develop an application software that will: handle the process involve in conducting tourism information management, produce a comprehensive thematic map, provide multimedia information about tourist sites, and provide references for the tourism development. The methodology adopted in this study is the structured system analysis and design methodology (SSADM) which is …
Can the material for “A Comparative Assessment of the Use of “ict” in Teaching Biology” be used as a guide for Education Project?
Yes it can be used — This study examines the relationship between information and communication technology and academic performance of students in Biology. It investigates the use, importance and significance of ICT in teaching Biology in secondary schools in Ile-Ife, Osun State. The data were the WAEC results of four schools for three consecutive years (2010, 2011 and 2012). Analyses were done using simple percentage method and recommendations were based on the research findings. …