ASSESSMENT OF WORKERS BEHAVIOR ON THE ACHIEVEMENT OF CORPORATE GOALS

1.0 Introduction

1.1 Background of Study

Over some years ago, psychologists, managers and students of management have given increased concern to the need for human motivation at the work place. They found this concept useful to both explaining human behaviour, particularly in work situations to increase the productivity of workers.

The purpose of motivation is to increase one's performance and to attain a standard of excellence in any endeavour.

Managers in all types of organization are continually faced with the problem of vast differences that exists in then performance or output of individual workers. Some employees often perform at high level and need little or no supervision and appear to enjoy what they are doing; other employees perform only at marginal levels and require constant attention and direction and are often absent from their duty posts. The reasons for these differences in performance area varied and complex involving the nature of job, the behaviour of the manager and the characteristics of the workers. The big question is, how can the manager maintain the high performance of the first group and also increase that of those producing marginally, when it comes to being highly highly productive on the job, to performing with little or no direction and to being a real contributor to the organization. What can one usually say is the cause? Does money count first i.e. –The desire to draw bigger pay pocket? or is it the sheer enjoyment of being part of a busy cooperative-professional team that makes some employees perform high?

It has been recently shown that this variation caused by the motives of workers, whether the employees or managers are high or low in achievement, motivation makes a real difference in the effectiveness of financial incentives. Several studies have shown that offering additional financial reward for doing a task does not make a strongly-achievement-oriented person to work hard or better. A group of aggressive-achievement-mudded salesmen would certainly be angry if their extra efforts were not recognized with much greater financial reward.

Yet offering them bonus is not what produces the extra effort. This may seem like a psychological distinction without a difference, but the genuinely affects performance.

People with relatively low achievement motivation, on the other hand, will work harder for increased financial rewards. However, does the money got by doing it interest them primarily as a measure of accomplishment? Rather, it has other value for them.

In contemporary times some organization in Enugu Urban have been enjoying a situation of high productivity, efficiency and effectiveness in their work performance while some have not been able to find their feet. The situation because more glaring when take a look at the private organization.

Motivation is about understanding the weds which prompts employee in organization to do things and providing of help. Also a person who is well motivated usually work hard and have self-directed behaviour towards important goals. Therefore this research work is designed to assess the effect of motivation on the performance of the workers in Tummy Tummy Industry.

The findings will help to evaluate the problems and prospects of the organization in the area of motivation and to suggest ways of improving the workers. It is only through the effective performance of the employees that returns from investment can be achieved. This is why it is necessary to know how they are being motivated to work and achieve their organization's objectives.

1.2 Statement of Problems

The phenomenon of productivity and inefficiency creates a lot of problem in business organization. No business organization can achieve its set objective in terms of profit, survival, growth, continuity and the ability to compete favorably with other organization when its workers are not performing as expected.

Tummy Tummy Industry will be faced with the above problems if better attention is not given to the employees and motivational strategies set towards organizational goals.

Surviving and competiting favorably with other organizations will be null and void if its employees are not motivated and this will result to the failure of the organization and also not maximizing its profit. Researchers have shown that major reason why workers in business organization perform below expectation is as a result of not being adequately motivated.

As a result of the above, the researcher is looking into various means through which business organization can motivate their workers towards performing well and the effect of motivational strategies to enhance the performance of the workers in Tummy Tummy Industry.

1.3 Aim and Objectives of Study

The aim of this study is provide concise information that will eradicate the existing problems involved in achieving corporate goals. In achieving this aim, a system will accomplish the following objectives;

1. To determine the effect of employee well-being on the level of effectiveness of the worker
2. To determine the effect of employee relationship with managers on the level of efficiency of the worker
3. To examine the effect of compensation on the level of effectiveness of the worker
4. To examine the effect of training and career development on the level of efficiency of the worker
5. To determine the effect of employee motivation on organizational productivity

1.4 Research Questions

• What effect does employee well-being have on the level of effectiveness of workers?
• How does employee relationship with managers affect the level of efficiency of the workers?
• What effect does compensation have on the level of effectiveness of the worker?
• How does training and career development affect the level of efficiency of a worker?
• What influence does employee motivation have on organizational productivity?

1.5 Research Hypotheses

• Employee well-being has no significant effect on the level of effectiveness of the worker
• Employee relationship with managers have no significant effect on the level of efficiency of the worker
• Compensation has no significant effect on the level of effectiveness of the worker
• Training and career development has no significant effect on the level of efficiency of the worker
• Employee motivation does not influence organizational productivity

1.6 Limitations of the Study

During the course of this study, many things militated against its completion, some of which are:

1. Time Constraint: The time frame given to accomplish this project was very short due to school academic calendar and it was carried out under pressure which made the researcher not to implement some necessary features.
2. Establishment Policies: Establishment policies posed a serious limitation as most staffs are not ready to release information needed for this project work. There were lots of information needed from the staffs of this institution to enhance the study which took them time to release or they did not release at all for security purposes, hence the scope was reduced.

1.7 Scope of the study

This research work will concentrate on workers behavior on the achievement of corporate goals using Tummy Tummy Industry as a case study. The proposed system developed will only provide information about achieving corporate goals, workers behavior and advice.

1.8 Significance of Study

Since the effect of motivation cannot be emphasized. It becomes very necessary to date that those at the top of affairs in every organization should at all times motivate their workers.

This research therefore limits itself tom the effects of motivation on workers, performance. Some of the effect of motivation on workers, performance includes;

1. Increased productivity - when a worker is adequately motivated, the result is a very positive one on the organization. It increases the productivity level of the organization.
2. Increases participation of a worker towards the actualization of the organizational goals.
3. Raising the morale of workers - motivation will raise the morale of a worker effectively and this lead to increased participation and high productivity.
4. Foster industrial harmony - when workers are adequately motivated it fosters the peaceful relationship between the workers in the organization.

1.9 Definition of Terms

There are some unique and difficult words used in this project. However, they are carefully explained for easy clarifications and comprehension of their meanings and the context in which they are applied.

Motivation: refers to what stimulates and guides human behaviors and how these behaviors are sustained to attain a specific goal.

Employees: Employees are people who are hired working under contract in an organization; they are referred to as the workforce of an organization.

Productivity: A summary measure of the quantity and quality of work performance, with resource deployment taken into account. It can be measured at individual, group or organizational levels.

Employee Productivity: is the rate at which employees effectively and efficiently discharge their duties.

Organizational Productivity: A measure of how efficiently and effectively managers use resources to achieve organizational goals.

Effectiveness: refers to a measure of how well workers productivity levels meet set goals and objectives of the organization.

Employee Effectiveness: is a qualitative characteristic that indicates the extent to which job related issues are addressed and the magnitude at which predetermined goals and objectives are achieved by an employee.

Efficiency: can be derived from the relationship between inputs and outputs, and refers principally to the degree at which outputs are realized while minimizing costs associated with production.

Employee Efficiency: refers to the ability of an employee to do what is actually produced or performed with the same consumption of resources.