
ANALYSIS AND CUSTOMER SERVICE QUALITY PLAN, MARKETING PLAN, STRATEGIC PLAN, TECHNOLOGY PLAN FOR AN ACADEMIC LIBRARY
CHAPTER ONE
1.1 Introduction
… This chapter will address the background information that motivated this study, the challenges that prompted it, its aim, and its objectives as a preface to subsequent sections of the study. Additional factors include the study's significance, scope, limitations, research questions and hypotheses, and the definition of technical terms.
CHAPTER TWO
2.0 Literature Review
2.1 Introduction
The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …
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TABLE OF CONTENTSPRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
- 1.0 Introduction 1
- 1.1 Background Information 1
- 1.2 Problem Statement 6
- 1.3 Research Objectives 7
- 1.4 Hypothesis 8
- 1.5 Significance of the Study 9
- 1.6 Scope of the Study 10
- 2.0 Literature Review
- 3.0 Research Methodology 30
- 3.1 Description of the Study Area 30
- 3.2 Research Design 30
- 3.3 Method of Data Collection 31
- 3.4 Data Limitation 31
- 3.5 Method of Data Analysis 32
- 3.5.1 Summative Approaches 32
- 3.5.2 Simple Percentage 33
- 3.5.3 Incremental Averages 34
- 3.6 Test of Hypothesis 34
- 4.0 Presentation of Data, Analysis of Data and Discussion of Findings 36
- 4.1 Data Presentation 37
- 4.2 Data Analysis 39
- 4.3 Discussion of Findings 41
- 4.4 Test of Hypothesis 45
- 5.0 Summary of Findings Conclusion and
- Recommendation 47
- 5.1 Summary of Findings 47
- 5.2 Conclusion 48
- 5.3 Recommendation 48
REFERENCES
Disclaimer for Complete Material Utilization
The displayed research work titled "Analysis and Customer Service Quality Plan, Marketing Plan, Strategic Plan, Technology Plan for an Academic Library" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
PRELIMINARY PAGES
- Title page
- Approval page
- Dedication
- Acknowledgement
- Table of Contents
- Abstract
- 1.0 Introduction 1
- 1.1 Background Information 1
- 1.2 Problem Statement 6
- 1.3 Research Objectives 7
- 1.4 Hypothesis 8
- 1.5 Significance of the Study 9
- 1.6 Scope of the Study 10
- 2.0 Literature Review
- 3.0 Research Methodology 30
- 3.1 Description of the Study Area 30
- 3.2 Research Design 30
- 3.3 Method of Data Collection 31
- 3.4 Data Limitation 31
- 3.5 Method of Data Analysis 32
- 3.5.1 Summative Approaches 32
- 3.5.2 Simple Percentage 33
- 3.5.3 Incremental Averages 34
- 3.6 Test of Hypothesis 34
- 4.0 Presentation of Data, Analysis of Data and Discussion of Findings 36
- 4.1 Data Presentation 37
- 4.2 Data Analysis 39
- 4.3 Discussion of Findings 41
- 4.4 Test of Hypothesis 45
- 5.0 Summary of Findings Conclusion and
- Recommendation 47
- 5.1 Summary of Findings 47
- 5.2 Conclusion 48
- 5.3 Recommendation 48
REFERENCES
Disclaimer for Complete Material Utilization
The displayed research work titled "Analysis and Customer Service Quality Plan, Marketing Plan, Strategic Plan, Technology Plan for an Academic Library" is stated as a research guideline towards accomplishing your assigned project / seminar research work. All the research materials on this website are ONLY for research purposes and should be used as a guideline in developing your research work. For no reason should you copy word for word as projectlist.com.ng will not be liable for any who copied the material. By ordering the complete research guideline, it signifies that you've accepted our terms of service.
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