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An Assessment on Public Relations as a Tool for Resolving Conflict

AN ASSESSMENT ON PUBLIC RELATIONS AS A TOOL FOR RESOLVING CONFLICT


CHAPTER ONE

1.0 Introduction

1.1 Background Of The Study

We have taken a plan task on our own to evaluate the functions of public r elation in resolving disputes in third tiers of government which was discovered in offa Local Government Kwara State.

Offa Local Government area which was first carved out of old Ogun Local Government in 27th August 1991, the Local Government ever since creationhas faced sense of hard times.

The third tiers of government in Offa Local Government varies from political crisis, community development chieftaincy titles and association provision of amenities among others.

Although, problems are band to happen, but too much of it can ruin life. If not for the existence of Public Relations, the Local Government would have been engulfed problems and these are the reasons why we have concluded to go into research on the impact of Public Relations in solving dispute in third tiers of government.


1.2 Statement Of The Problem

Because of the inability to reach Federal Government in order to lodge complain, the Federal Government had decided to make it nearer to everybody by creating the third tiers of government i.e. The Local Government and the Public Relations department was created to maintain mutual understanding between the Local Government and the public.

The following are the problems which a Public Relations officer is helping to solve in the Local Government.

  • Chieftaincy of religious crisis
  • Political conflict
  • Then they help to resolve cultural conflict in the Local Government

1.3 Research Question

  1. Can dispute in the Local Government be traced to bad government?
  2. Could dispute be brought about as result of ineffectiveness on the part of Public Relations officer?
  3. Could conflict in the Local Government be traced to lack of cooperation of the Local Government with the government in power?
  4. Is dispute in the Local Government being as a result of moral laxity on the part member of the staff?
  5. Could the basic operating policies and guidelines serve as constraints to Public Relations policies?

1.4 Significance Of The Study

The significance of this research work is to determine the best Public Relations method to be used in establishing and maintaining mutual understanding in the third tiers of government to achieve efficiency in the method of Public Relations in Offa Local Government so that quality relationship between the governments and its populace could be guaranteed.

To know the benefit derived from imploring Public Relations in the third tiers of government to resolve dispute/conflict.


1.5 Scope Of The Study

This research work is based on how Public Relations can be employed in the resolution of dispute in Offa Local Government so that mutual understanding can be created.

After it must have been created, it ought to be maintaining in order for continuity to be ascertained in the Local Government Area that is Offa Local Government Area.


CHAPTER TWO

2.0 Literature Review

2.1 Introduction

The review of relevant literature is the main topic of this chapter. A literature review covers theoretical and methodological contributions to a certain issue in addition to the state of knowledge at the time of writing. It provides information about the state of the art in relation to the subject you are writing about. It examines the body of work on the chosen subject. The literature evaluation in this study comprises the …


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TABLE OF CONTENTS

PRELIMINARY PAGES


CHAPTER ONE

INTRODUCTION


    • 1.0 Introduction
    • 1.1 Background …

    CHAPTER TWO

    LITERATURE REVIEW

    • 2.1 Introduction
    • 2.2 Conceptual Review
    • 2.3 Theoretical Framework
    • 2.4 Empirical Studies
    • 2.5 Research Gaps
    • 2.6 Summary of Literature Review

    CHAPTER THREE

    RESEARCH METHODOLOGY

    • 3.1 Introduction
    • 3.2 Research Design
    • 3.3 Population of Study
    • 3.4 Sampling and Sampling Technique
    • 3.5 Validation of Research Instrument
    • 3.6 Method of Data Collection
    • 3.7 Method of Data Analysis
    • 3.8 Questionnaire Administration
    • 3.9 Ethical Consideration
    • 3.10 Statistical Analysis

    CHAPTER FOUR

    DATA ANALYSIS, RESULT AND DISCUSSION

    • 4.1 Introduction
    • 4.2 Presentation and Analysis of Data
    • 4.3 Re-statement of Research Questions
    • 4.4 Test of Hypotheses
    • 4.5 Discussion of Findings

    CHAPTER FIVE

    SUMMARY, CONCLUSION AND RECOMMENDATION

    • 5.1 Introduction
    • 5.2 Summary of Findings
    • 5.3 Conclusion
    • 5.4 Recommendation
    • 5.5 Suggestion for Further Study

    REFERENCES

    APPENDIX A - “QUESTIONNAIRE”


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